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Fritz!box isn't working when Mozilla VPN is on
Revision 241485:
Revision 241485 by Fabi.L on
Revision 300633:
Revision 300633 by ffloare on
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Fritz!box is blocked when Mozilla VPN is on.
Fritz!box is blocked when Mozilla VPN is on.
Content:
Some users are unable to access the [https://avm.de/products/fritzbox/ Fritz!box] to manage their router settings when Mozilla VPN is on.
For better privacy protection, the Mozilla VPN client configures the system to use a DNS server accessible only through the VPN network, and that DNS server fails to identify the Fritz!box router. Then, when the VPN is ON and users type fritz.box in the address bar, they can't access the router.
=Workaround=
To fix this problem, try [[Turn on the Mozilla VPN on your desktop computer|turning Mozilla VPN off]] to configure the Fritz!box, then turn the VPN on again.
<!-- The following links contain UTM tags. UTM tags are only required for the en-US links. Localizers can use wiki links.-->
'''Related articles:'''
*[https://support.mozilla.org/en-US/kb/help-i-still-have-questions-about-mozilla-vpn?utm_source=-vpn-related Help, I still have questions about Mozilla VPN]
'''Learn more:'''
*[https://support.mozilla.org/en-US/kb/language-websites-i-visit-changes-when-i-turn-mozi?utm_source=-vpn-related The language of the websites I visit changes when I turn Mozilla VPN on - What to do]
*[https://support.mozilla.org/en-US/kb/troubleshooting-speed-issues-mozilla-vpn?utm_source=-vpn-related Troubleshooting speed issues on Mozilla VPN]
Some users are unable to access the [https://avm.de/products/fritzbox/ Fritz!box] to manage their router settings when Mozilla VPN is on.
For better privacy protection, the Mozilla VPN client configures the system to use a DNS server accessible only through the VPN network, and that DNS server fails to identify the Fritz!box router. Then, when Mozilla VPN is ON and users type fritz.box in the address bar, they can't access the router.
=Workaround=
To fix this problem, try [[Turn on the Mozilla VPN on your desktop computer|turning Mozilla VPN off]] to configure the Fritz!box, then turn Mozilla VPN on again.
<!-- The following links contain UTM tags. UTM tags are only required for the en-US links. Localizers can use wiki links.-->
'''Related articles:'''
*[https://support.mozilla.org/en-US/kb/help-i-still-have-questions-about-mozilla-vpn?utm_source=-vpn-related Help, I still have questions about Mozilla VPN]
'''Learn more:'''
*[https://support.mozilla.org/en-US/kb/language-websites-i-visit-changes-when-i-turn-mozi?utm_source=-vpn-related The language of the websites I visit changes when I turn Mozilla VPN on - What to do]
*[https://support.mozilla.org/en-US/kb/troubleshooting-speed-issues-mozilla-vpn?utm_source=-vpn-related Troubleshooting speed issues on Mozilla VPN]