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Firefox no longer works with some versions of Windows XP
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The latest Firefox doesn't work with the original version of Windows XP and Windows XP Service Pack 1. This article explains your options.
The latest Firefox doesn't work with the original version of Windows XP and Windows XP Service Pack 1. This article explains your options.
Content:
Firefox 3.6.28 and Firefox 12 are the last versions of Firefox that will work with the original version of Windows XP and Windows XP Service Pack 1. This article explains your options.
{for mac,linux}
{note}'''Note:''' This article only applies to Windows.{/note}
{/for}
{warning}'''Warning:''' Firefox 3.6 and Firefox 12 have known [http://en.wikipedia.org/wiki/Vulnerability_%28computing%29 vulnerabilities] that allow hackers to infect your computer or steal your personal information. To keep your computer and personal information safe, you should always [[How to download and install Firefox on Windows|install the latest version of Firefox]] and [[Update Firefox to the latest version|keep Firefox updated]]. {/warning}
__TOC__
=Option 1: Upgrade to the latest Windows XP Service Pack =
To find out your Windows version and which [http://windows.microsoft.com/en-us/windows/service-packs-download Service Pack], if any, is installed:<br>
Click the Windows '''Start''' button, click '''Run''', type in''' winver''' and press the {key Enter} key.
While the latest Firefox is supported on Windows XP Service Pack 2, Service Pack 3 is more secure. For information about Windows XP Service Pack 3, see [https://support.microsoft.com/kb/936929 this Microsoft support article].
=Option 2: Switch to Opera=
If you can't upgrade Windows XP, you can switch to the Opera web browser.
*[http://www.opera.com Learn more at Opera's website].
{note} '''Note:''' Opera 36 is the last supported version for Windows XP. According to [http://www.opera.com/docs/changelogs/unified/3700/ Opera's May 4, 2016 release notes], ''As of Opera 37, the minimal system requirement for Windows users is Windows 7. Windows XP and Vista will no longer receive feature updates, only security and stability updates.''{/note}
{warning}'''Warning:''' [http://windows.microsoft.com/eos Windows XP support has ended] and Microsoft is no longer providing security updates. Continuing to use Windows XP poses a significant security risk.{/warning}
[[T:WindowsOnly]]
Windows XP Service Pack 1 no longer meets the Firefox system requirements.
Service Packs 2 and 3 still meet the requirements; only support for Service Pack 1 was removed. First, let's verify that you are using Service Pack 1, then explain what to do if you are.
{note}'''Note:''' In both cases, it's best update to the latest version of Windows, if you are able to. Microsoft no longer provides security patches for Windows XP.{/note}
=How to check which Windows XP Service Pack is installed on your computer=
<!-- https://answers.msn.com/solution.aspx?solutionid=23904a8f-735b-40f9-b609-544b95a5729b -->
# Click on the Windows {button Start} button and open the Control Panel.
# Click on the '''Performance and Maintenance''' link, then click on '''System''' to open the System Properties window.
# In the System Properties window, select the '''General''' tab. Within the information in the General tab, it will tell you which service pack is installed.
#;[[Image:WinXP-SP3]]
==Are you using Service Pack 2?==
Try visiting the article: [[How can I get the latest version of Firefox on Windows XP or Vista?]]
==Are you using Service Pack 1?==
The only popular web browser that is still being updated with security patches for Windows XP Service Pack 1 is Opera.
To install Opera, visit the [http://www.opera.com/ Opera website].