Compare Revisions
Firefox keeps asking me for Primary Password
Revision 193084:
Revision 193084 by AliceWyman on
Revision 193089:
Revision 193089 by AliceWyman on
Keywords:
Search results summary:
How to resolve the issue with Firefox asking for a master password if you have AVG Internet Security installed.
How to resolve the issue with Firefox asking for a master password if you have AVG or Eset Internet Security installed.
Content:
If you’re using AVG Internet Security, its certificate might be causing Firefox to ask you for a master password every time you start Firefox.
To resolve this problem, you must first deactivate your master password and then reactivate it:
#[[Template:optionspreferences]]
#Click {menu Privacy & Security} in the left panel and go to the '''Logins and Passwords''' section.
#Remove the check mark from the box next to ''Use a master password'' and enter the current password to confirm your ownership of the account.
#*If you've forgotten your master password, see [[Reset your Master Password if you've forgotten it|this article]].
#Click {button Remove} and click {button OK} in the dialog that appears to confirm its removal.
#Close Firefox:[[T:closeFirefox]]
#Open Firefox again.
#Repeat the above steps 1 and 2.
#Reactivate a master password by selecting the checkbox next to ''Use a master password'' and enter a password in the window that opens (use a previous or different password).
#Close Firefox:[[T:closeFirefox]]
When you next start Firefox, it should not ask you for your master password unless it's needed.
{note}For more information about master passwords, see [[Use a Master Password to protect stored logins and passwords]].{/note}
If you’re using AVG or Eset Internet Security, its certificate might be causing Firefox to ask you for a master password every time you start Firefox.
To resolve this problem, you must first deactivate your master password and then reactivate it:
#[[Template:optionspreferences]]
#Click {menu Privacy & Security} in the left panel and go to the '''Logins and Passwords''' section.
#Remove the check mark from the box next to ''Use a master password'' and enter the current password to confirm your ownership of the account.
#*If you've forgotten your master password, see [[Reset your Master Password if you've forgotten it|this article]].
#Click {button Remove} and click {button OK} in the dialog that appears to confirm its removal.
#Close Firefox:[[T:closeFirefox]]
#Open Firefox again.
#Repeat the above steps 1 and 2.
#Reactivate a master password by selecting the checkbox next to ''Use a master password'' and enter a password in the window that opens (use a previous or different password).
#Close Firefox:[[T:closeFirefox]]
When you next start Firefox, it should not ask you for your master password unless it's needed.
{note}For more information about master passwords, see [[Use a Master Password to protect stored logins and passwords]].{/note}