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Firefox keeps asking me for Primary Password

Revision 193084:

Revision 193084 by AliceWyman on

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Revision 193089 by AliceWyman on

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How to resolve the issue with Firefox asking for a master password if you have AVG Internet Security installed.
How to resolve the issue with Firefox asking for a master password if you have AVG or Eset Internet Security installed.

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If you’re using AVG Internet Security, its certificate might be causing Firefox to ask you for a master password every time you start Firefox. To resolve this problem, you must first deactivate your master password and then reactivate it: #[[Template:optionspreferences]] #Click {menu Privacy & Security} in the left panel and go to the '''Logins and Passwords''' section. #Remove the check mark from the box next to ''Use a master password'' and enter the current password to confirm your ownership of the account. #*If you've forgotten your master password, see [[Reset your Master Password if you've forgotten it|this article]]. #Click {button Remove} and click {button OK} in the dialog that appears to confirm its removal. #Close Firefox:[[T:closeFirefox]] #Open Firefox again. #Repeat the above steps 1 and 2. #Reactivate a master password by selecting the checkbox next to ''Use a master password'' and enter a password in the window that opens (use a previous or different password). #Close Firefox:[[T:closeFirefox]] When you next start Firefox, it should not ask you for your master password unless it's needed. {note}For more information about master passwords, see [[Use a Master Password to protect stored logins and passwords]].{/note}
If you’re using AVG or Eset Internet Security, its certificate might be causing Firefox to ask you for a master password every time you start Firefox. To resolve this problem, you must first deactivate your master password and then reactivate it: #[[Template:optionspreferences]] #Click {menu Privacy & Security} in the left panel and go to the '''Logins and Passwords''' section. #Remove the check mark from the box next to ''Use a master password'' and enter the current password to confirm your ownership of the account. #*If you've forgotten your master password, see [[Reset your Master Password if you've forgotten it|this article]]. #Click {button Remove} and click {button OK} in the dialog that appears to confirm its removal. #Close Firefox:[[T:closeFirefox]] #Open Firefox again. #Repeat the above steps 1 and 2. #Reactivate a master password by selecting the checkbox next to ''Use a master password'' and enter a password in the window that opens (use a previous or different password). #Close Firefox:[[T:closeFirefox]] When you next start Firefox, it should not ask you for your master password unless it's needed. {note}For more information about master passwords, see [[Use a Master Password to protect stored logins and passwords]].{/note}

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