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Firefox can't be opened after you install it on a Mac - How to fix

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What to do if you see the error "Firefox.app can't be opened because the identity of the developer cannot be confirmed." after installing Firefox on your Mac.
What to do if you see the error "Firefox.app can't be opened because the identity of the developer cannot be confirmed." after installing Firefox on your Mac.

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{for win, linux}{warning}This issue applies to Mac devices only.{/warning}{/for} After you [[How to download and install Firefox on Mac|download and install Firefox on your Mac]] you may see the error message, '''"Firefox.app" can't be opened because the identity of the developer cannot be confirmed''' when you try to open it. Apple has made a security change to Mac OS X 10.9.5 which may cause this error and block you from using Firefox. Here are some steps you can take if this happens: = Option 1 - Recommended = # Locate the Firefox application in Finder. # Hold down the {key Control} key while clicking on the Firefox icon. # Click {menu Open} in the context menu. # Click {button Open} in the following dialog window. See [http://support.apple.com/kb/PH14369 OS X Mavericks: Open an app from an unidentified developer] for more information. = Option 2 - Open Firefox through the System Preferences = # Click on the Apple icon at the top left corner of your screen and open {menu System Preferences…}. # Click on {menu Security & Privacy}, then the {menu General} tab. # You'll see a message stating that the ''Firefox.app'' was blocked. Click on {button Open Anyway}: #;[[Image:blocked firefox mac]]
{for win, linux}{warning}This issue applies to Mac devices only.{/warning}{/for} After you [[How to download and install Firefox on Mac|download and install Firefox on your Mac]] you may see the error message, '''"Firefox.app" can't be opened because the identity of the developer cannot be confirmed''' when you try to open it. Apple has made a security change to Mac OS X 10.9.5 which may cause this error and block you from using Firefox. Here are some steps you can take if this happens: = Option 1 - Recommended = # Hold down the {key Control} key while clicking on the Firefox icon in the Dock or on the Firefox application file in a Finder window. # Click {menu Open} in the context menu. # Click {button Open} in the following dialog window. See [http://support.apple.com/kb/PH14369 OS X Mavericks: Open an app from an unidentified developer] for more information. = Option 2 - Open Firefox through the System Preferences = # Click on the Apple icon at the top left corner of your screen and open {menu System Preferences…}. # Click on {menu Security & Privacy}, then the {menu General} tab. # You'll see a message stating that the ''Firefox.app'' was blocked. Click on {button Open Anyway}: #;[[Image:blocked firefox mac]]

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