Compare Revisions

This article explains how to turn on your data connection and connect to Wi-Fi on Firefox OS so that you can browse the web, use email, maps and more.

As long as you are in range of a cellular network (1-5 bars at the top of your screen [[Image:data-connection]]) you will be able to send and receive [[How to make a call|phone calls]] and [[How to use the Messages app|messages]]. But for anything else, like web browsing, email or using maps, you'll need a data connection. Here's how to make sure you're always connected. __TOC__ =Turn on your data connection= ''Quickly toggle your data connection on or off from the notifications screen.'' #Pull down the notifications tray from the top of the screen. #Tap the data connection icon to toggle it on (turns blue) or off (turns gray). #;[[Image:Toggle data]] {note}'''Note:''' The data connection icon will look different depending on what type of cellular network you are connected to.{/note} {note} '''Tip:''' Use the [[View data and credits on Firefox OS|Cost Control]] app to check your usage and to notify you when you get close to your limit.{/note} =Connect to a Wi-Fi network= Data transferred over a [http://en.wikipedia.org/wiki/Wi-fi Wi-Fi network] doesn't count against your data plan and Wi-Fi networks are often faster. To connect to a Wi-Fi network: #Open the Settings app and choose {menu Wi-Fi}. #Next, toggle Wi-Fi on and then tap an available network to connect to it. #*If the network is secured, you will have to enter a password. #;[[Image:connect to wifi]] {note}'''Note:''' When you connect to a Wi-Fi network for the first time, Firefox OS saves that network and your password and will connect to it automatically whenever you are in range.{/note} =Fix connection problems= If you try to browse the web or use an app and and you're not connected to the Internet you may see a ''Server not found'' or ''Network connection unavailable'' message. ;[[Image:No network connection]] ==Verify that you have a Wi-Fi or data connection and then try again== #Pull down the notifications tray from the top of the screen. #;[[Image:Internet connection]] #If the Wi-Fi or data connection are not blue, tap them to reconnect. #Tap the {button Try again} button to reload the page or app. {note}'''Note:''' If you had to reconnect, it may take up to a minute or so for "Try again" to work.{/note} ==Clear the browser's cookies and stored data and try again== If you've verified that you have a Wi-Fi or data connection and you still get the ''Server not found'' error when trying to load a website, it could be an issue with the website itself. Clearing cookies and stored data may help. #Tap the {menu Tab} menu in the upper-right to open the browser sidebar. #Tap the {button Gear} button at the top to open the browser settings. #Tap the {button Clear cookies and stored data} button. #Tap {button OK}. #Close the sidebar and tap {button Try Again} in the browser to reload the site. [[Template:ShareArticle|link=http://mzl.la/1089t6Q]]