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Change your two-step authentication device for your Mozilla account
Revision 214346:
Revision 214346 by anlazar on
Revision 265767:
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What to do if you have two-factor authentication (2FA) setup on your account and need to migrate to a new device or phone.
What to do if you have two-factor authentication (2FA) setup on your account and need to migrate to a new device or phone.
Content:
If you have two-factor authentication (2FA) setup on your account and need to migrate to a new device or phone, here are steps you can take to ensure that you don’t get locked out of your account.
=Step one: Disable two-step authentication=
#Go to https://accounts.firefox.com/settings (you may need to log in).
#Enter the authentication code from your authentication application.
#After login, under ''Security'' next to the '''Two-step authentication''' click {button Disable}.
#Click {button Disable} on the confirmation.
=Step two: Re-enable two-step authentication=
Once your new device is ready to use, please follow instructions for enabling two-step authentication [[Secure your Firefox Account with two-step authentication | here]]. When enabling two-step authentication, all of the old recovery codes become invalid. Please ensure that you save the new recovery codes in the event your 2FA device fails.
If you have two-factor authentication (2FA) set up on your Firefox account and need to migrate to a new device or phone, here are steps you can take to ensure that you don’t get locked out of your account.
=Step one: Disable two-step authentication=
#Go to https://accounts.firefox.com/settings (you may need to log in).
#Enter the authentication code from your authentication application.
#After login, under ''Security'' next to '''Two-step authentication''', click {button Disable}.
#Click {button Disable} on the confirmation.
=Step two: Re-enable two-step authentication=
Once your new device is ready to use, enable two-step authentication by following the instructions here:
*[[Secure your Firefox Account with two-step authentication]]
When enabling two-step authentication, all of the old recovery codes become invalid. Please ensure that you save the new recovery codes in the event your 2FA device fails.