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Adobe Flash plugin has crashed - Prevent it from happening again

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If the Flash plugin often stops working and you see the message "The Adobe Flash plugin has crashed", this article will help you solve the problem.
If the Flash plugin often stops working and you see the message "The Adobe Flash plugin has crashed", this article will help you solve the problem.

Content:

The message, "The Adobe Flash plugin has crashed," is shown when the Flash plugin stops working unexpectedly. Reloading the page will often get the video, game or animation to play again. '''If the Flash plugin continues to crash, updating to the latest version of Flash should fix the issue.''' This article explains how to update Flash and other possible solutions. {for not fx21} ::[[Image:Plugin crash notification]] {/for} {for fx21} :[[Image:Plugin crash notification Fx21]] {/for} = Update Flash = The latest version of the Flash plugin should perform better and crash less often. To check if Flash is up to date, visit Mozilla's [https://www.mozilla.org/plugincheck/ Plugin Check] page. '''If it says that Flash needs to be updated, install the latest version manually using the steps below.''' [[T:updateflash]] = Disable hardware acceleration in Flash = Many Flash problems can be resolved by disabling hardware acceleration in your Flash Player settings (Adobe's [http://www.adobe.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has details). To disable hardware acceleration in Flash:<br>[[T:DisableHWAflash]] = Other solutions = *The Flash plugin could be crashing because of an extension, theme or hardware acceleration in Firefox. To see if one of these is causing the problem, go through the steps in the article [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]. *For more help with Flash problems, see [[Flash Plugin - Keep it up to date and troubleshoot problems]]. {for not fx35} {for win7, win8} *You can disable Flash Protected Mode. See Adobe's instructions under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?] {/for} {/for} {for fx35,win7} *Disable [http://blogs.adobe.com/security/2012/06/inside-flash-player-protected-mode-for-firefox.html Flash Protected Mode] using these steps: # [[T:aboutconfig]] # Search for {pref dom.ipc.plugins.flash.disable-protected-mode} in the list of preferences. # Double-click on the preference to toggle its value from {pref false} to {pref '''true'''}. {for fx36}(If the setting is already {pref true} it means that Flash Protected Mode is currently disabled.){/for} # Close Firefox. [[T:closeFirefox]] # Restart Firefox. {/for} {for =fx35,win8} *Disable Flash Protected Mode. See Adobe's instructions under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?] {/for} {for fx36,win8} *Disable [http://blogs.adobe.com/security/2012/06/inside-flash-player-protected-mode-for-firefox.html Flash Protected Mode] using these steps: # [[T:aboutconfig]] # Search for {pref dom.ipc.plugins.flash.disable-protected-mode} in the list of preferences. # Double-click on the preference to toggle its value from {pref false} to {pref '''true'''}. (If the setting is already {pref true} it means that Flash Protected Mode is currently disabled.){/for} # Close Firefox. [[T:closeFirefox]] # Restart Firefox. {/for}
The message, "The Adobe Flash plugin has crashed," is shown when the Flash plugin stops working unexpectedly. Reloading the page will often get the video, game or animation to play again. '''If the Flash plugin continues to crash, updating to the latest version of Flash should fix the issue.''' This article explains how to update Flash and other possible solutions. {for not fx21} ::[[Image:Plugin crash notification]] {/for} {for fx21} :[[Image:Plugin crash notification Fx21]] {/for} = Update Flash = The latest version of the Flash plugin should perform better and crash less often. To check if Flash is up to date, visit Mozilla's [https://www.mozilla.org/plugincheck/ Plugin Check] page. '''If it says that Flash needs to be updated, install the latest version manually using the steps below.''' [[T:updateflash]] = Disable hardware acceleration in Flash = Many Flash problems can be resolved by disabling hardware acceleration in your Flash Player settings (Adobe's [http://www.adobe.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has details). To disable hardware acceleration in Flash:<br>[[T:DisableHWAflash]] = Other solutions = *The Flash plugin could be crashing because of an extension, theme or hardware acceleration in Firefox. To see if one of these is causing the problem, go through the steps in the article [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]. *For more help with Flash problems, see [[Flash Plugin - Keep it up to date and troubleshoot problems]]. {for not fx35} {for win7, win8} *You can disable Flash Protected Mode. See Adobe's instructions under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?] {/for} {/for} {for fx35,win7} *Disable [http://blogs.adobe.com/security/2012/06/inside-flash-player-protected-mode-for-firefox.html Flash Protected Mode] using these steps. {note}'''Note:''' Mozilla may disable Flash Protected Mode by default in a future Firefox release and replace it with its own sandbox. See [https://quality.mozilla.org/2015/01/disabling-protected-mode-in-firefox-36-beta/ this blog post] for details.{/note} # [[T:aboutconfig]] # Search for {pref dom.ipc.plugins.flash.disable-protected-mode} in the list of preferences. # Double-click on the preference to toggle its value from {pref false} to {pref '''true'''}. {for fx36}(If the setting is already {pref true} it means that Flash Protected Mode is currently disabled.){/for} # Close Firefox. [[T:closeFirefox]] # Restart Firefox. {/for} {for =fx35,win8} *Disable Flash Protected Mode. See Adobe's instructions under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?] {/for} {for fx36,win8} *Disable [http://blogs.adobe.com/security/2012/06/inside-flash-player-protected-mode-for-firefox.html Flash Protected Mode] using these steps. {note}'''Note:''' Mozilla may disable Flash Protected Mode by default in a future Firefox release and replace it with its own sandbox. See [https://quality.mozilla.org/2015/01/disabling-protected-mode-in-firefox-36-beta/ this blog post] for details.{/note} # [[T:aboutconfig]] # Search for {pref dom.ipc.plugins.flash.disable-protected-mode} in the list of preferences. # Double-click on the preference to toggle its value from {pref false} to {pref '''true'''}. (If the setting is already {pref true} it means that Flash Protected Mode is currently disabled.){/for} # Close Firefox. [[T:closeFirefox]] # Restart Firefox. {/for}

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