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Adobe Flash plugin has crashed - Prevent it from happening again
Revision 85833:
Revision 85833 by ideato on
Revision 86733:
Revision 86733 by AliceWyman on
Keywords:
flashplayer player
flashplayer player
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Flash crashes can usually be fixed by updating to the latest version of Flash. The article explains how to do that.
Flash crashes can usually be fixed by updating to the latest version of Flash. The article explains how to do that.
Content:
The message, "The Adobe Flash plugin has crashed," is shown when the Flash plugin stops working unexpectedly. Reloading the page will often get the video, game or animation to play again.
'''If the Flash plugin continues to crash, updating to the latest version of Flash should fix the issue.''' This article explains how to update Flash and other possible solutions.
{for not fx21}
::[[Image:Plugin crash notification]]
{/for}
{for fx21}
:[[Image:Plugin crash notification Fx21]]
{/for}
= Update Flash =
The latest version of the Flash plugin should perform better and crash less often. To check if Flash is up to date, visit Mozilla's [https://www.mozilla.org/plugincheck/ Plugin Check] page. '''If it says that Flash needs to be updated, install the latest version manually using the steps below.'''
[[T:updateflash]]
= Disable hardware acceleration in Flash =
Many Flash problems can be resolved by disabling hardware acceleration in your Flash Player settings (Adobe's [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has details). To disable hardware acceleration in Flash:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page]
#[[T:contextmenu]] on the Flash Player logo on that page.
#Click on {menu Settings} in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
# Remove the check mark from '''Enable hardware acceleration'''.
# Click Close to close the Adobe Flash Player Settings Window.
# Restart Firefox.
= Other solutions =
*The Flash plugin could be crashing because of an extension, theme or hardware acceleration in Firefox. To see if one of these is causing the problem, go through the steps in the article, [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]].
*For more help with Flash problems, see [[Flash Plugin - Keep it up to date and troubleshoot problems]].
{for not fx35}
{for win7, win8}
*You can disable Flash protected mode. See Adobe's instructions under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
{/for}
{/for}
{for fx35}
{for win7}
*You can disable Flash protected mode with the next instructions:
# [[T:aboutconfig]]
# Type '''dom.ipc.plugins.flash.disable-protected-mode''' in the Search field.
# Double click on it and toggle to True.
# Exit the about:config page.
# Restart the browser.
{note}To re-enable Flash Protected Mode, reset the preference back to the default "false" value.{/note}
{/for}
{/for}
{for fx35}
{for win8}
*You can disable Flash protected mode. See Adobe's instructions under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
{/for}
{/for}
The message, "The Adobe Flash plugin has crashed," is shown when the Flash plugin stops working unexpectedly. Reloading the page will often get the video, game or animation to play again.
'''If the Flash plugin continues to crash, updating to the latest version of Flash should fix the issue.''' This article explains how to update Flash and other possible solutions.
{for not fx21}
::[[Image:Plugin crash notification]]
{/for}
{for fx21}
:[[Image:Plugin crash notification Fx21]]
{/for}
= Update Flash =
The latest version of the Flash plugin should perform better and crash less often. To check if Flash is up to date, visit Mozilla's [https://www.mozilla.org/plugincheck/ Plugin Check] page. '''If it says that Flash needs to be updated, install the latest version manually using the steps below.'''
[[T:updateflash]]
= Disable hardware acceleration in Flash =
Many Flash problems can be resolved by disabling hardware acceleration in your Flash Player settings (Adobe's [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has details). To disable hardware acceleration in Flash:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page]
#[[T:contextmenu]] on the Flash Player logo on that page.
#Click on {menu Settings} in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
# Remove the check mark from '''Enable hardware acceleration'''.
# Click Close to close the Adobe Flash Player Settings Window.
# Restart Firefox.
= Other solutions =
*The Flash plugin could be crashing because of an extension, theme or hardware acceleration in Firefox. To see if one of these is causing the problem, go through the steps in the article, [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]].
*For more help with Flash problems, see [[Flash Plugin - Keep it up to date and troubleshoot problems]].
{for not fx35}
{for win7, win8}
*You can disable Flash protected mode. See Adobe's instructions under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
{/for}
{/for}
{for fx35}
{for win7}
*You can disable [http://blogs.adobe.com/security/2012/06/inside-flash-player-protected-mode-for-firefox.html Flash protected mode] using these steps:
# [[T:aboutconfig]]
# Type '''dom.ipc.plugins.flash.disable-protected-mode''' in the Search field.
# Double click on the preference to toggle its value to '''true'''.
# Restart Firefox.
{note}Note: To re-enable Flash Protected Mode, reset the preference back to "false", the default value.{/note}
{/for}
{/for}
{for fx35}
{for win8}
*You can disable Flash protected mode. See Adobe's instructions under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
{/for}
{/for}