Все продукты: форум сообщества

Hi Firefox Support Team, I have been using Firefox Sync for almost 5 years without any issues. Every time I reset my PC, I simply log into my Firefox Account, and all my saved passwords, bookmarks, and sync data restore automatically. However, after my latest PC reset, I logged into my usual Firefox account, but none of my saved passwords or bookmarks were restored. The sync seems completely empty. I did not reset or change my account password before or after this process. Could you please check if my account data is still stored on the Sync servers, or help me understand if there was any server-side glitch during the sync fetching process? This account contains critical passwords collected over the last 5 years. Account Email: sakibshovon62@gmail.com

I just had to reset a password and I did it on the desktop program. I used the auto generated password and saved it. I can access it on desktop but not on the mobile app. A manually synced data from both devices. I checked to have the latest version . I even logged out from the mobile app and resynced and still the password doesn't appear.

For the last few months Firefox has been deleting saved user names and passwords, deleted dozens of book marks and inactivating links, all without known permissions.... (me telling it to) any ideas why this is happening? I reload some of the bookmarks and they get deactivated. I am at a loss and very frustrated.

firefox for mobile is unable to load the firefox account manage website but im able to log in on desktop because of this im not able to sync on my phone i have tried to restarting and uninstalling firefox changing my dns to no avail

Initially used my phone camera to sync, then tried to find where to scan within the app. Have now lost app function and can’t find where to scan in order to sync after updating my email address.

I'm using Mozilla Flatpak 158.0.1 on Bazzite. My user profile is stored in a non-standard path that I granted access to Firefox with Flatseal.

Everything works fine, I can even access the synchronized tabs from my other computers using the "Show tabs from other devices" menu button, but for some reason the very same functionality in the side-panel is broken (see screenshot).

Sometimes it works, sometimes it doesn't. I have no idea why.

I have logged in my firefox account from several months and my sync also on. Now I reset my PC and reinstall the firefox and also logged in with same account, but I can's recover the synced bookmarks and history. Please help me as soon as possible.

The passwords of hundreds of emails with their passwords across various websites for my account are not showing up in mozilla Firefox android I have tried synchronising on this Xiaomi device and one other Xiaomi android, my account has ticked the options for saving my data on the app and website since I started using Firefox due to privacy concerns a few years back...I cannot access on other browser Chrome when logging into my account via website either. I deleted 30 or so emails when I was on my Samsung android tablet because I was unable to print or save them all as a file from the app there, but I was able to view them.

How can I access my mozilla account passwords for this email in the password manager? Since only Firefox password was left...

Had to change primary email to regain access (can't remember if I had to add or just swap primary and secondary) So I was able to restore bookmarks from a cloud copy backup. But now I can't login using the old primary email profile to sync passwords. Logging in says 'Must use primary email' but it doesn't have any passwords

Should I back up locally then swap primary email or is there another way?

Folks,

Not sure if this extension is deprecated (last update was 6 years ago (Sep 17, 2020) 🤦🏽♂) but I wanted to know if this official extension is supposed to have sync support. Notepad is a simple little tool that is very valuable for its "basicness" (like stickies on mac, or note pads on windows). While the extension works locally, it seems not to be included in the suite of sync options currently offered under settings. At the moment, any notes taken on various computers using the same profile do not sync.

https://addons.mozilla.org/en-US/firefox/addon/notes-by-firefox/

Thx all!

Recently I am facing this weird issue where every time I open FireFox, all my previous tabs are gone and it starts with a fresh window.

This happens even after the Account Syncing is turned ON under "Accounts And Sync" and "Open previous windows and tabs" is checked under the "Home and Startup" settings.

Hope someone can help me out as it is very frustrating to open the same tabs again and again!

System: Windows 10/11 x64, Firefox 158.0

Issue: I cannot sync my bookmarks. The sync log shows that the Firefox Accounts API works fine (api.accounts.firefox.com returns 200), but the request to the Sync token server times out.

Error in log: GET https://token.services.mozilla.com/1.0/sync/1.5 failed: 2152398862 - NS_ERROR_NET_TIMEOUT TokenServerClientNetworkError Status.login: error.login.reason.network

What I need help with: Could this be caused by a firewall, proxy, or VPN blocking token.services.mozilla.com? What domains/ports should I whitelist for Firefox Sync to work properly? How can I test connectivity to the token server from Windows? Any help is appreciated.