Форум поддержки Firefox

Whenever I want to open a link in an app the browser asks me to accept or cancel. Great but how do I and is there a way to make it automatically open apps? This is only on iOS

on other browsers I was able to go to history and see at what time of day I viewed a certain web site. Is that function on Firefox? This came in very handy so Please add this function! Thanks!

Mike [email removed from public]

I have to search for a lot of entries in a long page, click on them to another window, do something (fill in a syllabus) and then go back to the long page and change the next search hit.

When I return to the long page the search in page is remembering where I am in the number of searches shown at the bottom of the page (e.g. 19/34) but when I click on the down button, instead of going to 20/34 it jumps back to 1/34 so then I have to press the down button 20 times to get to the next search hit.

Is there any way around this, so that I can just jump to the next search hit without having to press the down button 20 times?

I thought it might be the fact that the search is off screen but that is not it. It is the fact that I have left the page so the focus has been forgotten (except as the number 19/34 on the search in page bar at the bottom).

Is this a bug?

Hi Guys Here is my problem: When I click on this button, the address will not open. This happens also when click on links to activate them to open an internet page. I do not know whether this is configured somewhere in my browser Mozilla or my computer protection McAfee program or eventually somewhere else. Have I blocked something in some program? Thank you for your help

It is a struggle to log into gmail. Once I manage to get into gmail and start opening messages, it hangs on loading and eventually I receive an error message such as "Oops ... the system encountered a problem (#001) or another version is (#2003) and often end up with the message, "The conversation you requested could not be loaded. I have cleared cache and cookies, refreshed the firefox browser, and within my profile I have renamed cookies.sqlite. I don't have an extensions turned on. I also tried about.config to switch the value from true to false for security.tis.enable_0rtt-data. I am working on Windows 10 desk top and I am able to open gmail okay in chrome. I recently switched to Verizon Fios - I don't know if that is related or not. Also opening gmail in private viewing does not change anything and opening it in safe mode has not changed anything. Would anyone have any suggestions?

I just downloaded the most recent update. After restarting because the browser locked up (as it usually always does eventually) now when I right click to save a picture (save as) firefox opens an invisible (file explorer?) window. At first I didn't realize it was invisible. I could see a flash of the outline of the window but as quickly as that happens it seems to vaporize/minimize and become inaccessible apparently. However because of my inquisitive mind I just realized that isn't exactly so. Because I've seen this happen before with your little "clear recent history" options window. So how I realized it was possible to close this 100% transparent invisible window was by hovering my mouse cursor around the outline of where I saw it was where it flash/minimized. By doing so I could find the edges where my mouse cursor changes from a regular pointer arrow to a two sided window expander arrow used to widen or shorted the sides and tops of windows. By locating this I was able to find the top right corner and click on the location of the invisible red "X" button which actually closes the invisible window. This may sound a little crazy but I repeated the same thing twice now since when I came back to the same page to try and save the same picture after restarting firefox a second time, the same thing happened again. By the way when this happens the browser window locks and I cannot access the file menu or choose to cancel/exit firefox even with the red arrow at the upper corner of the windows. Also the file menus of any other firefox windows I have open also become locked. Previoously when this was happening to me I determined that the only way to fix the issue was to kill firefox from windows Task Manager. But at that time (a few months ago) the same issue was occurring. I can't remember if restarting my computer fixed it but that's my obviousl next tstep in case it's an issue with widows itself. I cannot recall how I this issue was remedied the last time it happened. I'm thinking I may have had to uninstall/reinstall firefox or go basically install the newest version on top of the current version (which is supposed to be updated by the way!) Anyways as you're reading this is not the first time this has happened to me in Firefox. It's happened previously at least once or twice within the past 6 months probably after a firefox update I'm seeming to recall. Why do things get screwed up after updates and changes get made that affect my accessibility? This cannot be just happened randomly. Upon researching the topic there was very little I could find and no soulutions in the firefox help forum. I came across something in my searching that this may be an issue with windows file explorer so I tried restarting windows explorer but that did not help either. I have tried restarting firefox once since the update and that did not fix this issue either. I have not tried restarting my computer but I will be doing that next. It's possible I guess that may fix it. It seems that the last time this happened to firefox it eventually was corrected or somehow fixed itself but I don't remember how. Just prior to the restart after this most recent update my firefox actually locked up as a web page was loading and I was trying to access the menu to clear recent history by pressing Ctrl+Shift+Delete since the file menu was locking. This window never actually opened (or perhaps was also made invisible) prior to getting it to close. With that one it can only happen by canceling or clearing. When this happened all the other firefox windows I had opened turned 100% blank white until the locked one cleared. In the meantime I had disconnected my internet to try and get the one page that wasn't loading to stop. But I also forgot to mention that just prior to this happening, not only right click menus but the firefox menu bar menus were opening black; some with a few icons or words but with others completely blacked out like blank, but black blank. I do use dark mode. This is also not the first time I've ever seen that happen (blank menus) in Firefox. In fact it has happened to my firefox several times over the past year around times that the browser became overloaded or after a recent update. In addition I have major issues with firefox maxing out my memory basically every time I use it one the RAM gets full. Why can't firefox self regulate its memory usage so as not to chronically lock up my entire computer on a regular basis? Why do I have to use add-on extensions designed to perform this feat when it should just be built into basic firefox functionality. Firefox should not allow itself to "hang". If tasks cannot be completed within 30 seconds they need to stop. If memory gets beyond a certain point, web pages need to unload automatically and their memory dumped. It's no big deal. Lastly my bookmark menu is a mess and not easily accessible. I don't like having a both a regular bookmarks list and an "other bookmarks" list. A number of years ago I think bookmarks were automatically saved into the regular bookmarks menu and I don't know that ever really used the other bookmarks section if it was even there at the time. But then at some point the auto-bookmarking bookmarks helper started automatically setting new bookmarks to go into this "other bookmarks" folder. This went on for sometime so I just started using "other bookmarks" until again after some recent update within the past year the bookmark settings were changed back by some developers at Firefox to go back to the regular bookmarks menu. But since I got so used to using the other bookmarks menu and don't really know how to consolidate and organize these all into one section I just feel really upset about it. I don't want to have two bookmarks folders unless I designate a separate one myself. I need a power-users bookmark manager and a bookmarks menu with as many user customizable options/settings as possible. The current bookmarks menu looks like it was designed for children. I want to be able to change the view. I want to be able to get rid of duplicates. I want to be able to re-categorize bookmarks from different folders into new folders by subject matter and cross-link bookmarks from different folders by subject matter or by site visited, etc. I think the current bookmarks system is not user friendly. Anybody ever heard of the Humane Interface by Jef Raskin? How about root tabs inside bookmarks folders for people who save all tabs from windows into bookmark folders? There has to be a better way.

hello, thanks, mozilla vpn + firefox multi-account containers is very powerful.

i want to be able to open a new tab and force/lock it to use a specific container, no matter what website is opened.

for example, let's day i have firefox configured that: whenever i open 'website.com', it opens in a container named 'website' nothing surprising there.

now i open a new blank tab in a container called 'secret'

here is the behavior, current and desired current: in that tab, if i try to goto 'website.com', the tab's container will change from 'secret' to 'website' desired: in that tab, if i try to goto 'website.com', the tab's container will NOT change to 'website', the container will remain 'secret

i hope that makes sense,

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications, and tel: isn't even listed there. The first time it happened there was a dialogue box asking me what application to use, but after that nothing opened at all. I build and monitor websites, so I'm constantly checking these links for functionality.

Three settings available: Light, Dark, Automatic. Automatic is not following my system display settings for "Night Shift", which is set to "Sunset to Sunrise". All Automatic mode does is lock Google.com into dark mode. I have to set it to "Light" to see google.com normally.

Question 1. I see questions similar to mine, but how do I access replies? I click on them, but there is no link attached.

Question 2,  How do I use Firefox Monitor to change my Firefox account primary email address to an email that is already in use, by me, used for an older version of Firefox on a previous computer that is no longer in service? 

This is what I've done. In Monitor, I clicked on the link that says "Change Primary Email Address." It goes to a nice instruction page. I click Menu lines, go to Manage Account, I try to add the email as a secondary, so that I can then make it my primary. I click save. However, I get a pretty red error message that tells me "Account already exists." Of course it does. It's my account. I'm on a less than a year old PC, which came with Windows 11 already loaded. I'm on Firefox version 109.0.1, 64-bit. I've used Firefox on laptops for years. I'm very comfortable using regedit. Thanks. Lakshmi

I use firefox to play music, so I usually have a window in the background while I do other things. When playback starts after a pause, or between songs, the playback window often steals keyboard focus. So if I'm typing in another window, I'm interrupted. Very annoying. It happens on at least youtube, navidrome, and jellyfin.

I've found a few others reporting similar issues that suggest setting `mozilla.widget.raise-on-setfocus` to `false` - but this doesn't work for me. How can I figure out what's triggering this keyboard steal so I can fix it?

I'm using firefox esr 102.7.0esr, but it's been happening for a while. I've tried the debian builds and the official firefox.com builds, same behavior. Thanks for any suggestions.

I don't know how to identify this problem. WHAT IT IS: for about 6 days now I have been getting a message from my PNCBank saying unable to connect, try another browser. Previously it has worked just fine. I have not changed any information and the same crredentials work flawlessly with Chrome.

I am trying to sign up to fire fox on my new think pad. I had fire fox on my old mac that is 12 years old and near end of life. I tried to create using my email address that resides on my old mac and setting up a new account with the password shown as high security password and then it asked for the code that was sent to my old mac with the email address that is the same that I'm trying to create on new think pad .I was able to get the code and when Ientered it a message appeared stating problem. I retrieved the code within3 minutes of it being sent . what do I need to do to get set up on my new think pad?

Can someone help me trouble shoot why my Firefox constantly crashes? I can't use it for more than 5 minutes before it freezes and crashes. Here are my reports, I have dozens of these but just the most recent five:

bp-5bc7a6be-213b-4ed8-99c0-72dd30230203 bp-a45d04dd-1ed7-455c-bc23-a4d430230203 bp-cd534224-58b5-4685-9fe8-9f80f0230203 bp-f4c1a883-d3b1-4252-b3bb-9e3a70230203 bp-6a6b65bb-29e5-469e-ae76-500c60230203

Firefox won't stay my default browser. Every time I sign on after rebooting MS changes the default to I don't know what. It doesn't say what is the default. It wants edge I guess but I deleted the entire edge app and all its dlls. So how do I make the choice through the "set defaults" settings permanent?

When I open Manage Bookmarks, I goto Import/Export, folder explorer opens, try to locate a bookmark backup file (for restore), then BOTH the FireFox and Explorer crash and disappear. Happened more than 20 times, already submitted crash reports. Please see my account. Need Fix asap. Also FYI I already tried fresh firefox reinstallments, pc reboots, clear cookies and everything else. Windows is already most updated.

Not sure when the problems (slow and failure to launch) started. Had been using Firefox for years until a coupler of months ago. Tried to use support for help but nothing worked. Started using Chrome more often. Now I use it exclusively. Somehow, I suspect the combination of my use of Yahoo's NordVPN and AOL's Malwarebytes, somehow interfered with Firefox.

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below:

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

n@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13512 diff@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13673 getLoad@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:16126 getAllData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:24310 getFilteredData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:25652 flush@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:23291 logEvent@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:26424 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:27200 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:1:37891 showView/</<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:111026 invoke@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:6401 run@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:1809 R/<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:99:2761 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:7019 runTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:2424 m@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:9056 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:8124 p@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:743 d@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1058 _@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1357 </p>

I use Secure Global Desktop from Oracle with HTML5 Client. This works perfect for all browsers(FX,Chrome,Edge), but with Firefox Version 108+ this does work any more.

Chrome and Edge still ok.

It seams the the canvas update fails.

Any suggestions? What can I do to find out more? I can provide a test access, if this helps.

Regards TAB

Hello! As of recently (within the past couple months), I was able to go on Petco.com from a desktop. But now, every time I try, the website doesn't load correctly. It jumps on and off about 100 times a minute and never stops. This does not happen on all other browsers. Something is wrong somewhere. When trying to log into Petsmart.com from a desktop, something different happens. It does completely load but when I try to log in, it will not log me in! I am able to log in on all other browsers. The third website, Rakuten.com, same thing happens like Petsmart.com . It loads but when trying to log in Rakuten.com I get: Oops. There was a problem. Please refresh page and try again. BUT AGAIN, I am able to log on on ALL OTHER BROWSERS. Is there a fix for this for Firefox? Please let me know if you can fix this or this is the way it will be for these websites. I have been using Firefox for years and like it the best! Never had this problem. Thanks!