Отображение вопросов с тегом: Показать все вопросы
  • Закрыто

Love Firefox. Wish it worked!

Online purchases only work on about 50% of the websites I buy on. The most recent one was buying a gift card from Whole Foods. This is becoming so ANNOYING; before I fina… (читать ещё)

Online purchases only work on about 50% of the websites I buy on. The most recent one was buying a gift card from Whole Foods. This is becoming so ANNOYING; before I finally switch to another browser, does anyone know how to fix this?

Задан LAMPERTFAMILY 1 месяц назад

Последний ответ от NoahSUMO 1 месяц назад

  • Решено

Audio clicks when watching YouTube in version 135

Hello, after updating the mobile Firefox to version 135, I encountered a problem. When I start speeding up video playback on YouTube, a clicking sound regularly appears, … (читать ещё)

Hello, after updating the mobile Firefox to version 135, I encountered a problem. When I start speeding up video playback on YouTube, a clicking sound regularly appears, as if it’s a micro-stutter in the audio. I uninstalled and reinstalled the browser, and the issue persists even on a clean browser with no extensions. A similar issue also exists in the beta version of Firefox 136 and the nightly version 137, which I installed for testing without making any changes. To check, I installed Firefox 134 again, and the issue does not occur there. My phone, the Tecno Pova 6 Neo, is relatively powerful with an 8-core processor at 2.2 GHz and 8 GB of RAM. Operating system HiOS 14 on Android 14. Could you help me? Thank you.

Задан vladimir 1 месяц назад

Дан ответ NoahSUMO 3 недели назад

  • Закрыто

Privacy and Security

Skip to main content Switch language Skip to search Mozilla Support Logo Explore Help Articles Community Forums Ask a Question Contribute regin… (читать ещё)

Skip to main content

   Switch language
   Skip to search

Mozilla Support Logo

   Explore Help Articles
   Community Forums
   Ask a Question
   Contribute
   regina amos
   Avatar for Username
   Change Product
   Explore Solutions
   Get Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option. Learn More Firefox logo Firefox Ask your question Illustration of community Our Community is here to help

Kindness is at the heart of our community. Our volunteers are happy to share their time and Firefox knowledge with you.

Learn More Helpful Tip icon Helpful Tip!

Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how to fix it.

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

   Subject:
   Which topic best describes your question?

How can we help? Add images (optional): Browse...

We've made some educated guesses about your current browser and operating system. Show details » Troubleshooting Information (optional):

   This information gives details about the internal workings of your browser that will help in answering your question.
   Email me when someone answers the thread

Cancel Mozilla

   Report Trademark Abuse
   Source code
   Twitter
   Join our Community
   Explore Help Articles

Firefox

   Download
   Firefox desktop
   Android Browser
   iOS Browser
   Focus Browser

Firefox for Developers

   Developer Edition
   Beta
   Beta for Android
   Nightly
   Nightly for Android

Mozilla Account

   What Is It?
   Reset Password
   Sync Your Data
   Get Help

Language Language

   Twitter(@firefox)
   YouTube (firefoxchannel)
   Instagram (firefox)

Mozilla

   mozilla.org Terms of Service Privacy Cookies Contact 

Visit Mozilla Corporation’s not-for-profit parent, the Mozilla Foundation.

Portions of this content are ©1998–2025 by individual mozilla.org contributors. Content available under a Creative Commons license.

Задан regina amos 1 месяц назад

Последний ответ от regina amos 1 месяц назад

  • Решено

Viewing streams on Twitch.tv quickly become corrupted (colorful static)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vom… (читать ещё)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:

  • When viewing on twitch.tv with quality 360p or higher, the video feed will usually (95%) become colorful static within 1 minute or less. When this happens, the video feed does not ever recover until page is refreshed or quality is changed. (I know a bit about video encoding, so this seems extremely odd to me, if it were due to a networking thing that lost some packets, a full-image frame should come alone sooner or later and fix things, but that never seems to happen)
  • The video feed is far less likely to become corrupted when viewing at 160p, but can still happen.
  • The ads may become corrupted in the same way that the main video feed can.
  • When the feed is corrupted, the rest of the Twitch interface (pause/play, volume, quality select) is extremely laggy.
  • When the feed is corrupted, if I pause the stream, sometimes the paused corrupted image is not completely stationary! There will be flickering in small portions of the image, looking similar to texture fighting in 3d rendering, flickering between two equally-but-differently corrupted versions of the image
  • The issue never appears when using Chrome to watch twitch.tv. This is what makes me think Firefox is the culprit, not Twitch or networking or graphics drivers.
  • Disabling my browser addons does not help.
  • Private browsing window does not help.
  • Clearing my browser cache does not help.
  • I have had the issue happen on Youtube exactly once in 2 weeks, not sure if that's related or not, I think it was a normal "lost some network traffic but fixed itself the next time a full frame was received" thing.
  • Video live streams on Youtube don't get corrupted the way they do on Twitch.

Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?

Задан brian.henson1 2 месяца назад

Дан ответ brian.henson1 2 месяца назад

  • Решено

Can't Alt+Tab or otherwise use keyboard to switch between multiple Firefox windows

When a tab is opened or moved into a new window (image 2.png), the additional windows will disappear from the Windows taskbar after a few moments (image 3.png) and cannot… (читать ещё)

When a tab is opened or moved into a new window (image 2.png), the additional windows will disappear from the Windows taskbar after a few moments (image 3.png) and cannot be accessed via Alt+Tab, the only way to reach that window is via dragging the windows around or with the Firefox View tab.

Задан Bob Bobstien 1 месяц назад

Дан ответ Bob Bobstien 1 месяц назад

  • Решено

URL in the address bar changes rapidly

A video of what is happening . This only happens when I search something up, for example, if I search more than one thing up on Pinterest, Google and sometimes Youtube . … (читать ещё)

A video of what is happening . This only happens when I search something up, for example, if I search more than one thing up on Pinterest, Google and sometimes Youtube . . . I'm sure it's not related to any extensions, the only one I installed recently was Privacy Possum, but after noticing this issue I deleted it and it didn't resolve the issue.

Help me Please it's Killing my Eyes

With Respect, Thomas Snell

Задан hiimprisma 1 месяц назад

Дан ответ hiimprisma 1 месяц назад

  • Решено

Where is the "Find on Page" control?

I used this a lot, but now cannot find it on any toolbar. I've added no software or made any changes in the interim. I was hospitalized from 1/10 to 1/31, and didn't use … (читать ещё)

I used this a lot, but now cannot find it on any toolbar. I've added no software or made any changes in the interim. I was hospitalized from 1/10 to 1/31, and didn't use my computer in that period. I updated Firefox, and still can't find the control.

Задан dianejonesreynolds1 1 месяц назад

Дан ответ dianejonesreynolds1 1 месяц назад

  • Решено

Printer Default

Hi Win10 PC fully up to date. Changed my printer from a Xerox to an HP laser. In the control panel, set the HP as the default printer. MS Office prints on the HP without … (читать ещё)

Hi Win10 PC fully up to date. Changed my printer from a Xerox to an HP laser. In the control panel, set the HP as the default printer. MS Office prints on the HP without prompting. Firefox (134.0.2) always defaults to the Xerox. The HP is available in the drop down box. Restarting the PC or reloading Firefox makes no difference, Firefox always defaults to the (non existent) Xerox. MS Edge defaults to the HP. Any ideas? Regards - Andrew

Задан Andrew 1 месяц назад

Дан ответ jscher2000 - Support Volunteer 1 месяц назад

  • Решено

Firefox does not display IRS tax fillable forms correctly

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display cor… (читать ещё)

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display correctly. the boxes are to the right and below the actual placement. I emailed IRS who said it is a setting in Firefox. I tried the site using Microsoft EDGE and it displays correctly. I have searched for possible solutions and tried them all like using/on and off excelerator, letting Firefox chose size and colors of sites, turned off Noton etc. I posted another question here but no replies or looks so maybe I did something wrong so I will try to post again. I have W10 fully updated and Firefox too up to date. I understand I could use Edge but never had to and prefer to use Firefox as I have before. any suggestions would be appreciated or where I can report a possible issue with Firefox. I have attached a sample. thank You

Задан OldBob2 1 месяц назад

Дан ответ OldBob2 1 месяц назад

  • Решено

unable to print a google sheet document, download the document to a .pdf or e-mail the document

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems. Thanks in advance for… (читать ещё)

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems.

Thanks in advance for your time.

 Mary

Задан redmanfamily2 1 месяц назад

Дан ответ redmanfamily2 1 месяц назад

  • Решено

refresh/reload feature needs to be changed

Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge … (читать ещё)

Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge or Chrome all I need to do is right click and a little popup screen shows me the reload/refresh right there. Much more convenient to use. FF should use a similar technique.

Задан arejfour 1 месяц назад

Дан ответ TyDraniu 1 месяц назад

  • Решено

Unexpected behaviour in other apps

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, … (читать ещё)

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, one in Bluemail and one in MS Excel. I am unable to remove the prompt - by a long press or short - until I type some characters, often a number of characters. Then the prompt disappears. The keyboard is SwiftKey, and I have asked them but they say it's not them. Any suggestions welcome. Thanks in advance. P

Задан frenches2 1 месяц назад

Дан ответ jscher2000 - Support Volunteer 1 месяц назад

  • Решено

Firefox UI elements suddenly became color inverted/black

Hello, Suddenly some UI elements became color-inverted or almost completely black, such as the tab icons in the tab bar, the website icons on the New Tab page and some i… (читать ещё)

Hello,

Suddenly some UI elements became color-inverted or almost completely black, such as the tab icons in the tab bar, the website icons on the New Tab page and some icons in the settings menu. Also, some websites appear to have this issue, but the Samsung website is the only one I found so far with this issue.

On the same day it happened I switched to an OLED HDR-capable monitor, so I assumed it would be related to HDR, but I played around with some settings and I'm not sure anymore.

What I tried: - hardware acceleration on and off - HDR completely on and off - default light theme and dark theme, no customs themes installed - all extensions disabled (I have no extensions that would influence graphics or colors anyways) - latest update already installed - nothing else changed in the Nvidia control panel as far as I remember

None of the above helped. Any advice on this is appreciated. Attaching some pictures with the issue. Using Windows 11.

Thank you!

Задан laurian_radu 1 месяц назад

Дан ответ laurian_radu 1 месяц назад

  • Решено

Voice search in android

The sound input icon prevents me from typing the site name. I do not use voice input, much less use Google. The input field is small and it is not convenient to edit the … (читать ещё)

The sound input icon prevents me from typing the site name. I do not use voice input, much less use Google. The input field is small and it is not convenient to edit the name of the site where you are going to go and then voice input is distracting.

Задан hdaha 1 месяц назад

Дан ответ TyDraniu 1 месяц назад

  • Решено

some feature requests

Hi. I have some feature requests for Firefox for Android. - pos of the address bar when typing: The feature to change the position of address bar is useful. But other se… (читать ещё)

Hi. I have some feature requests for Firefox for Android.

- pos of the address bar when typing: The feature to change the position of address bar is useful. But other search bars and the suggestions are still on the top. While putting the address bar makes it easy to access, it confuses my eye movements. I think there should be an option to change the address bar when typing. - shortcuts: I'm using a Samsung Galaxy phone and they have a feature to set some shortcuts like forward and search in app to an action. On this point, Firefox is inferior than Chrome for me. Chrome supports these shortcuts.

Задан nosuke 1 месяц назад

Дан ответ Paul 1 месяц назад

  • Решено

Washed out colours and some whites appearing glitched and pink.

Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant c… (читать ещё)

Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant changes to my system as far as I recall.

Colours in other browsers and applications are effected. Going to the same webpage on both Brave and Edge shows the whites correctly. On all the games on my PC there are no glitches in colours.

I have tried a few fixes already: -Removing and re-downloading GPU drivers - Fixes the issue temporarily. After about 1 day the issue comes back. -Re-seating the GPU - No fix. -Turning off colour override in Firefox - No fix. -Uninstalling and reinstalling Firefox - No fix.

If anyone has an idea or knows the setting that may be causing this problem I would really appreciate it.

Задан joelhiggins849 1 месяц назад

Дан ответ joelhiggins849 1 месяц назад

  • Решено

iCloud Not Signing In On Firefox -- Apple Support Says it's a Firefox Issue

iCloud has stopped signing in on the Firefox browser for Windows. I contacted Apple Support and they told me that this is an issue on Firefox's part, and told me to try s… (читать ещё)

iCloud has stopped signing in on the Firefox browser for Windows. I contacted Apple Support and they told me that this is an issue on Firefox's part, and told me to try signing in the next morning and they guarantee it'll work. It did not. In fact, it has been over a week, and it still does not work.

When I enter my Apple ID and Password, the website gives me an error "Failed to verify your identity. Try again." The website does NOT send me to the 2fa screen, yet it still sends a 2fa code to my iPad nonetheless.

As Apple has said this is an issue on Firefox's part, I am posting this here. Attached is a screenshot of the error.

Задан Damariobros 1 месяц назад

Дан ответ jonzn4SUSE 1 месяц назад