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I turned off my HP computer with Windows 11 on August 1. Everything was working fine at that time. When I turned it on again on August 18, everything worked except email. I can get email on my iphone, but not on my computer. I spent over an hour trouble-shooting with someone representing my email server, tds.net, with no resolution. I tried to access my email thru Firefox, my usual browser, as well as thru Edge. The message I get when trying to access my tds email is: "The connection has timed out. The server at mail.tds.net is taking too long to respond." I then went to an IT specialist who tried everything he could, including disabling Bitdefender, and nothing worked. I then tried to open an email account with gmail.com and received this message: "The page isn’t redirecting properly. Firefox can’t connect to the server at accounts.google.com." I don't know what else to try. Everything I read said the it is likely a problem with my anti-virus software, but the problem still exists when that is turned off. Is there anything else I can try???

One of my "Login required" sites (Call it Site One) is prompting me with a username when I click into the Username entry box. Unfortunately, the username it's prompting me for is from "Site Two".

I have never saved a username for Site One. The username it's prompting me with is from a completely different domain name, Site Two.

I searched Usernames/passwords and found only one occurrence for the username it is prompting with. It's properly listed under the correct Site Two. I deleted it anyway to test. That made no difference: it still appears in the drop down for Site One (after restarting Firefox).

Just to be clear: Site One has no stored usernames or passwords. I've never stored a username or password for Site One. I have done so for Site Two (but again, that's now deleted). Yet this username, which is now not stored anywhere in Firefox, is still appearing as a prompt for Site One.

Lastly, this is not a new issue. This problem dates back months.

I'm just trying to figure out how I can tell if my up-to-date version of Firefox is actually using its own VPN. It said it would when I installed it, but I can find anything that says, yes, it's running.

I cannot find any information about this. My other two devices that showed "Connecticut" were signed out when I changed my Password. Please respond.Am I supposed to know that Mozilla is in New Jersey? Who is in New Jersey?

why did firefox delete most of my shortcuts on my old pc after i synced with my new laptop and how do i get them back. I am a senior of 71 yrs not a computer tech.this just screwed everything up for me!HELP!!

I'm trying to use an extension that requires the "Access your data for sites in the youtube.com domain" permission but the permissions pop-up isn't appearing. I've tried with several extensions and restarted the browser already.

This is simple. Getting here is not. The issue is the zoom feature which many years ago I could not find. Now it is available and that is great, except: The CTRL + and CTRL - do not work until you first use the function in the menu. Once I use it in the menu I can use the key stroke several times to get it where I can read it. Every time though I have to go to the View function in the menu first. Simple fix.

Randy

Hello

I have Firefox 154.0 on my 2 PCs that have Windows 11 and both computers are updated fully as of 22nd August 2026 with both Windows updates and Nvidia drivers.

Background: On my 2 PCs I have an "old" stationary PC with Geforce 1070 TI card, and I have a laptop Asus Vivobook 15 PRO with a Geforce GTX 4600 card. Both computers working fine and no issues so far.

Symptoms: I updated Firefox. Note! I always update Firefox on my computers, so it wasn't a clean install of the browser. And suddenly on both computers there were black artifacts all over screen and flickering when scrolling on Facebook or Youtube. Also even worse on sites were you drag a div and the browser turns into a 1-bit disco.

Workaround that seems to be working for me: I went to about:settings and searched for hardware on my laptop (the one with 4600 card) and searched for "hardware". Then I disabled the hardware acceleration thing, or whatever it was, but unchecking the result after search. Then I restarted my laptop not using hardware acceleration and it worked fine.

Then again I search about:settings for hardware and checked the bottom of the 2, not sure what the first one was. And restarted computer.

Now I don't have those black artifacts and flickering any more.

Not sure if that somehow triggered something that works for fresh installs or not.

Anyway... I can't submit a ticket since I can't reproduce the error it's no point submitting to Bugzilla. But hopefully this makes sense anyways... But I'm pretty sure you guys are aware of this issue already. But posting anyways in case it might help.

Trying to set up a mailing list for emails. Not sure how to set up a group that I can use to list names and emails. Went to help. Instructions said to > open address book > select file > new > mailing list. I went to address book ok but cannot find 'File' there.

Am after assistance in getting mailing list set up.

Thanks

All worked fine before I assidentally updated. Befire, I clicked rmb and then "Copy" and then I could click on a desctop or folder with rmb and "paste". Not the "paste" field id grey like it never been copied in the first place, even though I can paste the image into paint or messanger or anywhere else. I don't want any workarounds like "save as" every time I want to save something. How do I change it back Everything worked fine before I accidentally updated. Before that, I would right-click, hit "Copy" and then paste it on the desktop or in a folder. Now the "Paste" option is greyed out, as if nothing was ever copied, even though I can still paste the image into paint messenger or anywhere else. I don't want workarounds like using "Save As" every time. How do I change it back?