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Firefox crashes
When trying to create a new profile in firefox I open terminal and as soon as I hit enter after typing in the " /applications/firefox.app/contents/macos/firefox-bin -profilemanager" It pops up a crash report. My fire fox seems to be running fine but I am unable to create a new profile. Iam sending this from another computer right now but would like an answer to why this is happening.
Все ответы (20)
Hello Sandra69, any luck if close firefox from menu bar > Firefox menu > Quit Firefox, leave it a few seconds closed and open it again, and try again the command.
thank you
I have tried that many times as well as rebooting the Mac. Nothing has worked.
Hello Sandra69, try the next : /Applications/Firefox.app/Contents/MacOS/firefox-bin -CreateProfile test
AdapterDeviceID: 0x a26 AdapterVendorID: 0x8086 BuildID: 20131205075310 CrashTime: 1388421380 InstallTime: 1388024382 That did nothing. It is OS x 10.9
This is the crash report : Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x a26
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 79983
StartupTime: 1388421380
Throttleable: 1
Vendor: Mozilla
Version: 26.0
The ec8030f7-c20a-464f-9b0e-13a3a9e97384 is a extension folder, see in the next link:
Example
For example, if you've created a standalone application for Mac OS X that includes a plugin for Firefox, your installer would extract its extensions files to the following folder: /Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/
https://developer.mozilla.org/en-US/Add-ons/Installing_extensions
Edit : see also : Target applications' GUIDs
For the crashes :
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
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I do not use Mac.s, but if you try
- " /applications/firefox.app/contents/macos/firefox-bin"
i.e. without the -profilemanager argument.
Does firefox open ok as expected? - If they are Firefox crashes can you provide a couple of the Crash IDs
- Navigate to about:crashes look for Crash IDs beginning bp- and paste the strings into your next reply
- See Troubleshoot Firefox crashes (closing or quitting unexpectedly)
May I enquire: why are you trying to create a new profile is this because you already have a pre-existing Firefox problem you are trying to troubleshoot ?
bp-39d897ca-343c-414b-bd37-8fe372131231 12/31/13 8:28 AM bp-41e5d772-558a-4fd3-b360-bd3e82131210 12/10/13 3:05 PM bp-e412cd99-c82e-44cb-90fa-0afdb2131210 12/10/13 3:04 PM 06280099-E2A4-4DDE-8459-5458C1B34943 12/10/13 2:59 PM bp-c010c69b-732e-4857-9cfc-757092131210 12/10/13 2:59 PM
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@john No there is nothing wrong with my firefox that I can see. I need the second profile for work.
You can also do a check for corrupted and duplicate fonts and other font issues:
- http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
- http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html
OK Sandra good to know it was not because of an existing problem.
Did you try the command with the -profilemanager part missing ? If the command-line is otherwise correct that will start up Firefox. If it does not then there is some thing wrong with the typing or filepath.
No doubt cor-elhas spotted something in your crash Ids
For forum cross referencing purposes
- Report for Crash IDs
bp-39d897ca-343c-414b-bd37-8fe372131231
bp-41e5d772-558a-4fd3-b360-bd3e82131210
bp-e412cd99-c82e-44cb-90fa-0afdb2131210 - Crash Signature: CoreFoundation@0x11e8b
edit fixed links
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I have opened jus the Bin and it works fine. It seems only when I add the -profilemanager it crashes. So far still nothing has worked
I have the same problem when I use Imacros plugin. Any tips to reduce Firefox memory usage?
Hi UnlockBoot,
I amnot sure if you mean you have a crash,or a crash when attempting to use profile manager.
To get a good answer it is probably best to start your own thread
(As the guidelines suggest).
…. do not re-use existing threads started by others, even if they are seemingly on the same subject. ….
- Please use /questions/new
- Please try to follow the prompts and include troubleshooting info when you do that. (There is a green button to automate the process. Use that, or if you encounter problems doing so mention that in the new thread.)
- You may wish to post back here; afterwards; to confirm you started a new thread. Others may wish to follow it.
- Note this thread is /questions/981797 (permalink) (meaning)
- See this article for tips on memory use and problems
Firefox uses too much memory or CPU resources - How to fix
I have checked for corrupted and duplicate fonts and other font and everything seems fine. Any other ideas?
You can use one of these to start Firefox in Safe Mode:
- On Mac, hold down the Options key while starting Firefox
- https://support.mozilla.org/kb/Safe+Mode
If this helps to start Firefox then disable hardware acceleration (you need to close and restart Firefox).
- Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
I am not having a problem starting fire fox. It starts up fine. What I am having problems with is making a new profile to run another fire fox for work. As I said when I try to create a new profile I type in the command " /applications/firefox.app/contents/macos/firefox-bin -profilemanager" and it pops up a crash report.
Sandra, Looks like we forgot about you !
Did you solve the problems ?
- Does it still crash when you try to use the profile manager ?
- Did you create the new profile needed for work ?
It would be possible to try using a standalone profile manager or manually creating a new profile.
Nothing has helped. Still can not make another profile. The problem is that work wants me to use fire fox 3.8.6. But of course on the home computer I use an up to date fire fox. So for right now I am running it on my PC not my Mac. Makes me a bit sad but I don't know what else to do at this point. If there is a way to manually create a profile I would like to know how?
Hi Sandra
I am not the best person to help you with this but I will at least comment and provide links to what I hope may be helpful articles. If necessary I will try to actively find someone more knowledgeable about Mac.s or maybe someone else will see this and comment further anyhow.
I am only running 64 bit versions of Firefox. I do not run fx3.6 . I do not use Mac.s these days.
- Old Firefox 3.6 is going to be 32 bit I think
- It may well use different profile files to those that current versions do. I imagine a fully created profile from a current Firefox Release will crash or otherwise cause Fx3.6 to fail.
- I presume you have installed Firefox 3.6 already ?
- Can you confirm it is installed and working ?
- If it is it already has a profile ?
- If it is not then you do not need a profile for it !
- Is it only Fx 3.6 that can not create new profiles ?
- ?? Presumably ?? It will need a 32 bit suitable install locations and 32bit libraries. (As I said I am not familiar with a Mac )
- Does the current Release Firefox create new profiles ok ?
- There is a standalone profile manager
- See https://developer.mozilla.org/en-US/docs/Profile_Manager
For instructions and download links
- See https://developer.mozilla.org/en-US/docs/Profile_Manager
- Manually creating profiles takes advantage of the fact that Firefox creates profiles if the profiles.ini file is correctly edited.
- http://kb.mozillazine.org/Profiles.ini_file
- Also note temporarily renaming profiles ini whilst Firefox is closed creates a new default folder when Firefox restarts.
http://kb.mozillazine.org/Creating_a_new_default_profile - Also see http://kb.mozillazine.org/Bypassing_the_Profile_Manager#Creating_a_profile_that_is_not_listed_in_the_Profile_Manager
But I suspect you would get a crash trying that.
Read the linked articles answer the questions and if necessary I will put out a shout for someone else to help you.
You could by the way mention to your Work IT person that there is a Firefox especially for Work use Firefox ESR. You never know they may upgrade.
Did you check for issues with the profiles.ini file (i.e. the permissions)?