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I agreed to Mozilla news and now you are downloading apps - why?

дополнительные действия

I am terribly upset with Mozilla. I use Mozilla in conjunction with my AOL account. I agreed somehow to take Mozilla news and now there are all kinds of downloads being forced on me that I do not want. I cannot get past them and some are already messing with my computer. Browser and my AOL News page etc. I do not want these downloads and now I do not know how to get rid of the stuff. It is conflicting with AOL which I PAY FOR - GET IT !!!! I am so angry with Mozilla that I believe I will drop it.

I am terribly upset with Mozilla. I use Mozilla in conjunction with my AOL account. I agreed somehow to take Mozilla news and now there are all kinds of downloads being forced on me that I do not want. I cannot get past them and some are already messing with my computer. Browser and my AOL News page etc. I do not want these downloads and now I do not know how to get rid of the stuff. It is conflicting with AOL which I PAY FOR - GET IT !!!! I am so angry with Mozilla that I believe I will drop it.

Все ответы (4)

дополнительные действия

Hello,

I'm not sure what you mean by Mozilla News. What you describe does not sound like any Mozilla product I am aware of. It is possible that something else is causing the problem.

Can you post a screenshot of the downloads that are being forced on you? You can add images by clicking the 'Browse' button under your reply.

дополнительные действия
дополнительные действия

Hi snl1230, you may have an unwanted add-on that is tormenting you. May I suggest the following to streamline your Firefox.

Disable ALL nonessential or unrecognized add-ons on these two tabs. If in doubt, disable.

orange Firefox button (or Tools menu) > Add-ons > Plugins category
orange Firefox button (or Tools menu) > Add-ons > Extensions category

Restart Firefox and see whether the offers stop.

дополнительные действия

You may want to run some supplemental security scans on your computer. These three tools are highly regarded (and free):