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My Chase Bank statements will not open, but with fox 3.6.17 the statements will open

  • 4 ответа
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  • Последний ответ от bobrobert88

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Can not open my bank statement in Firefox with any update past 3.6.17. So I always reinstall the older update so I can open my statement. It either that or go back to Explorer to get the statements to open. That a complete waste of time since i have 5 Acc't with Chase.

Can not open my bank statement in Firefox with any update past 3.6.17. So I always reinstall the older update so I can open my statement. It either that or go back to Explorer to get the statements to open. That a complete waste of time since i have 5 Acc't with Chase.

Выбранное решение

When you look for pdf actions, there aren't any at all? You might want to try resetting your application settings back to the Firefox default settings. This involves renaming a file and having Firefox rebuild it. The steps are listed in this article:

https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_reset-download-actions-for-all-file-types

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One option might be to change the way PDFs are opened from opening in a tab to launching outside the browser in Adobe Reader or Adobe Acrobat. To change this setting:

Tools menu > Options > Applications
(If necessary, tap the Alt key to display the classic menu bar so you can access the Tools menu)

In the search box, type pdf and pause while Firefox filters the list. Use the drop-down on the right to change the action, for example, to Always Ask which presents the Open/Save/Cancel dialog.

Изменено jscher2000 - Support Volunteer

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Nothing happened, the search box was completely empty.

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Выбранное решение

When you look for pdf actions, there aren't any at all? You might want to try resetting your application settings back to the Firefox default settings. This involves renaming a file and having Firefox rebuild it. The steps are listed in this article:

https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_reset-download-actions-for-all-file-types

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"resetting your application settings back to the Firefox default settings" That worked,Thank You for the help.....Now I can use the new updates, Many thanks