Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox crashes

  • 2 ответа
  • 1 имеет эту проблему
  • 7 просмотров
  • Последний ответ от twcinnh

more options

Clicked on a link in an email and firefox crashed. Reopened a new firefox session, and that crashes. Firefox keeps crashing without attempting to open the email link.

Also crashes in safe mode.

Never had the problem before.

Tom C

Clicked on a link in an email and firefox crashed. Reopened a new firefox session, and that crashes. Firefox keeps crashing without attempting to open the email link. Also crashes in safe mode. Never had the problem before. Tom C

Выбранное решение

Все ответы (2)

more options

Выбранное решение

That looks like a problem with Trusteer Rapport.

more options

That is what is seems to have been. I've opened an inquiry with Rappaports, the vendor of Trusteer. Removing trusteer has so far kept Firefox from crashing with addon ons working.

Tom C