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When signing in to Apple's iCloud.com receive "Connection Error - encountered error trying to connect to server". Cookies are enabled, and we have no problem signing in on Internet Explorer but vastly prefer Firefox.

Firefox
David Tenser ответил 14 лет назад
Rebbetzin
Rebbetzin

Apple's Mobile Me (sync, find my iPhone, etc.) is switching to iCloud.com. Mobile Me worked fine with Firefox, but when we try to sign in to iCloud.com we get the message "Connection Error - iCloud encountered an error while trying to connect to the server". Cookies are enabled. We had no problem at all connecting, signing-in, etc. with, excuse me, Internet Explorer, but we obviously vastly prefer to use Firefox.

Apple's Mobile Me (sync, find my iPhone, etc.) is switching to iCloud.com. Mobile Me worked fine with Firefox, but when we try to sign in to iCloud.com we get the message "Connection Error - iCloud encountered an error while trying to connect to the server". Cookies are enabled. We had no problem at all connecting, signing-in, etc. with, excuse me, Internet Explorer, but we obviously vastly prefer to use Firefox.

Все ответы (1)

David Tenser
David Tenser

Hi there,

That sounds strange that it would work in IE but not in Firefox. It could be that there is a cache issue with the site in Firefox. Did you follow Apple's own troubleshooting information about this at http://support.apple.com/kb/TS4050? If not, please give that a try and see if that solves the issue.