When attempting to update firefox to latest version, get the error "failed unkown reason" any ideas?
Try to update to latest version as current version of firefox is almost constantly coming up saying "not responding" in upper taskbar, I figure that the update may help this but when I go to update it fails for unkown reasons. Any help figuring this out would be greatly appreciated as i now have to triple click things, on click to begin the freezing process, one to enter "not responding" process then finally once that finished freezing one more time to actually get where I want to go
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If you have problems with updating then easiest is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.
Do a clean (re-)install:
- Download a fresh Firefox copy and save the file to the desktop.
- Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
- Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
- Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
- Do not remove personal data if you uninstall the current version.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.