address complete problem
I don't know if I'm looking in the right place but maybe someone can assist with some information.
Previous Verizon DSL, now Frontier DSL for about 2 months (they bought Verizon).
Until this am, when entering the url all that was required was enough information (ie: "amazon" for amazon.com. "drudge" for drudgereport.com, etc) then FF would complete the address and ".com", ".net", etc, then I'd get to the desired site.
However,this am when doing the usual, instead of completing the address and getting to my destination I would get redirected to a "Frontier Yahoo search assist" page where I could then click on the result and get to the site I desired. Only by typing in the entire web address could I bypass the redirect.
I checked to see if my "true/false" for FF were in the required operation and they were. Ran virus scan and came up clean so contacted online tech support at Frontier, since Yahoo is their search partner and I kept ending up at the Frontier home page.
After pulling up my account, the online rep (they only have one person, ONE, for the entire online tech support staff) told me he never heard of just typing in keywords for addresses and that he ALWAYS had to enter the entire thing.
O.o
Then he suggested that I do a Google search for my problem.
o.O
Getting nowhere I canceled the online session and called the 24/7 phone support. By the time my account information was pulled up with the phone rep the problem magically disappeared.
O.O
So my questions. Was this a coincidental temporary glitch with FF (I'm a beta-tester crash test dummy), a bug not caught with my virus/malware scams or ... Frontier's way of hijacking me to Yahoo to generate ad revenue.
The timing suggests the third option, this is the first and only time this has occurred since going online in 2003, but before I get PO'd with Frontier I figure I needed more information.
Thanks in advance!
Выбранное решение
I couldn't find specific information about Frontier, but many ISP's have started using a "Domain Helper Service" for stealing web addresses that don't resolve exactly as you typed them. You need to ask them how you can opt out of that service.
http://www.theregister.co.uk/2009/07/28/comcast_dns_hijacker
Here's the page I have to use with Comcast to opt out of Comcast's "service". It seems to hold for 6 to 8 weeks and then I have to reset that "service" by opting in and then opting out all over again the following day.
http://dns-opt-out.comcast.net/help-index.php
Все ответы (3)
Выбранное решение
I couldn't find specific information about Frontier, but many ISP's have started using a "Domain Helper Service" for stealing web addresses that don't resolve exactly as you typed them. You need to ask them how you can opt out of that service.
http://www.theregister.co.uk/2009/07/28/comcast_dns_hijacker
Here's the page I have to use with Comcast to opt out of Comcast's "service". It seems to hold for 6 to 8 weeks and then I have to reset that "service" by opting in and then opting out all over again the following day.
http://dns-opt-out.comcast.net/help-index.php
Thanks, edmeister, that's exactly what happened, except that Frontier never notified me of that "valuable feature" that I would have to opt out of.
"Typosquatting", lol, who knew?
I've been doing some research since I posted, you confirmed my suspicions and I've been on the phone with the tech support supervisor ... says he never knew about it. Interesting thing is the page to opt out is so buried within the website the only real way to access it is to get the hyperlink from Frontier and save it in case there's ever another problem ... that's according to the tech!
So things seem to work now, Frontier ... and my state's PSC ... get letters via USPS.
I love writing letters :)
Sorry to post a what turned out to be a non FF problem, but maybe someone else who has the same problem might see it if they come here as I did.
Thanks again!
I have had the same problem recently with Comcast. Shortly after starting with Comcast I was able to go to a site by using the part between the www and com and the address would be resolved. After a few months, it quit working, so I thought that it was FF. I logged in to my Verizon DSL (which I haven't canceled yet) and it resolves the way I am accustomed to. Therefore, it is the service provider that is causing the problem. I went to the opt-out link and edited it to turn off the helper service, but it hasn't changed in the half hour since I made the change in my account preferences. Maybe tomorrow?