email sits in outbox won't send

Hello there Emysteve

Your emails may be sitting in your Outbox waiting to be processed. It seems the message is stuck, which usually happens if the file has become corrupted.

You can try opening the message and clicking 'Send' again to force the transmission.

If you are not comfortable troubleshooting, please first check if your computer is connected to the internet.

The network icon is typically located in the bottom-right corner of your Windows taskbar. Could you please share your SMTP server configuration with us for review? Alternatively, you can double-check the settings on your end, as correct SMTP details are required for outbound mail to function properly.

Hello there

Is your Outbox blocked by an oversized attachment? Click on the 'Outbox' folder to view its contents. Right-click on the email and select 'Edit as new message'. In the new window, remove the large attachment or text. Then, delete the original, stuck message from your Outbox and send the updated email.