Constant crashes in Linux
I have used Firefox since version 1.5 and have loved it and the community since. However, since finally scrapping Windows and switching completely to linux, Firefox has been frequently troublesome with random crashes. The crashes occur on any website I may be on and for seemingly no reason. It happens when I'm in the middle of browsing a page, just opened a new tab, or even when Firefox is simply open and I'm active on another open application.
Environment is as follows:
OS: Zorin OS 18 (Latest patches) (Based on Ubuntu) Mobo: Asus Crosshair VI Hero (Latest available BIOS) CPU: Ryzen 9 5900XT GPU: EVGA GeForce RTX 3080 XC Gaming (10GB) Ram: 8GBx4 G.Skill TridentZ RGB DDR4 (3200) Sys Drive: Samsung 970Evo M.2 Nvme 500GB
Firefox is installed via Flatpack through the built in app store in Zorin OS.
The crashes will sometimes be constant as well. Such as when it crashes, crash reporter comes up, then I click "Restart Firefox" and the second I see the window, it crashes again. This has been a constant problem though at random times ever since I switched back to Linux about 5 months ago.
Any help would be greatly appreciated. I don't want to have to change my primary browser from one that I am generally so happy with, and is also the browser that I recommend to everyone.
Все ответы (5)
I have used Firefox since version 1.5 :) 2013 : me too and Netscape before that.
I use Ubuntu with no issues, can you dual boot and try etc.
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I never had these crashes when in windows on the same machine. I have reinstalled ZorinOS twice (for other reasons), I haven't had this issue on my laptop (HP ENVY X360) which is also running ZorinOS. I did come across something a while back that mentioned something about an issue with the NVIDIA driver potentially, but after changing the setting it recommend (don't recall which), the problem continued
If these are getting submitted, there might be a pattern to inspect:
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
Sorry for the delay in getting these to you. Got busy the last couple days. Thank you again for your assistance.
bp-a3e96155-047a-44c7-9ab0-063a60260808 8/8/26, 6:58 AM bp-875db1b2-f881-4ff0-aad2-5a73e0260808 8/8/26, 6:58 AM bp-79fda4cf-7738-4315-a8cf-135640260808 8/8/26, 6:58 AM bp-97c72a4b-994e-4ada-9379-d32270260808 8/8/26, 6:58 AM bp-4c11d560-b785-4cba-84ea-12abc0260808 8/8/26, 6:58 AM
No worries, the thread will always be here (at least for the first couple of months, alas);D
These crashes are all over the place. I'd normally point to faulty HW, but there are two things that need checking first.
1. Run the app in Troubleshoot Mode (via Help menu) for a bit to see any difference. The main check here is addon interference, and also conservative performance optimization prefs to see any relation with HW acceleration and similar.
2. The various repacks and distribution channels don't necessarily come directly from Mozilla–produced builds — I'd recommend getting a separate Nightly installed from its factory sources and to watch its stability on the side, for comparison. I realize ZorinOS offers a lot of bells & whistles and pretty drag&drop interfaces, however the underpinnings are still best served without the extra convenience layers, esp. if you're facing some stability woes. If you're not against using APT for that: Install Firefox on Linux has the steps how to add the official repository and get the package from there. I'd keep your stable release where you have it now, and just install the nightly variant from the repo for now, to try it out (sudo apt-get install firefox-nightly as the last command).
And start from here, if neither yields any different results.