Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Cannot access websites using Mozilla Firefox 151.0.2

  • 2 ответа
  • 0 имеют эту проблему
  • Последний ответ от africapital
  • Открыта

Beginning today, I suddenly cannot access numerous websites when I use Mozilla Firefox 151.0.2. Examples include Amazon, and Google, et al. Attempts to do so consistently fail at the point of performing a TLS handshake, when I am advised that "secure connection failed". Kindly refer to the attached screenshots. I have no difficulty whatsoever accessing the same websites when I use other browsers, such as Google Chrome and MS Edge. I previously had Mozilla Firefox enabled as my default browser, but I have had to change this, given these "challenges". Please advise how I can fix this. Best regards and many thanks.

Beginning today, I suddenly cannot access numerous websites when I use Mozilla Firefox 151.0.2. Examples include Amazon, and Google, et al. Attempts to do so consistently fail at the point of performing a TLS handshake, when I am advised that "secure connection failed". Kindly refer to the attached screenshots. I have no difficulty whatsoever accessing the same websites when I use other browsers, such as Google Chrome and MS Edge. I previously had Mozilla Firefox enabled as my default browser, but I have had to change this, given these "challenges". Please advise how I can fix this. Best regards and many thanks.
Приложенные скриншоты

Все ответы (2)

Any anti-virus, malware or phishing protection security software, or using VPN?

Hi. Many thanks for the prompt reply - much appreciated. Yes: I have Nord VPN running. I have just tried the affected sites again, with VPN deactivated, and all works fine. Maybe there's an incompatibility, now that Mozilla Firefox has its own VPN? Best regards.

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.