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Thunderbird is corrupt on my MacBook Pro

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  • Последний ответ от Wayne Mery

дополнительные действия

Today when I logged onto my MacBook I found that my Thunderbird desktop application is corrupt. When I attempt to open it states "You can’t open the application “Thunderbird” because it may be damaged or incomplete." Screen shots included.

I last used TB with no issues on Oct 27th.

I have over 20 years of TB emails that I do not want to loose.

I have backed up my profiles folders (there are 3) from >Go>Library>Thunderbird>Profiles

My first question is that I thought there were multiple locations of profiles. One for local. But I can only find the above profile.

My second question is how to I go about re-installing? Should I remove the corrupt application first and and then reinstall? What steps should I take?

Thank you!

Today when I logged onto my MacBook I found that my Thunderbird desktop application is corrupt. When I attempt to open it states "You can’t open the application “Thunderbird” because it may be damaged or incomplete." Screen shots included. I last used TB with no issues on Oct 27th. I have over 20 years of TB emails that I do not want to loose. I have backed up my profiles folders (there are 3) from >Go>Library>Thunderbird>Profiles My first question is that I thought there were multiple locations of profiles. One for local. But I can only find the above profile. My second question is how to I go about re-installing? Should I remove the corrupt application first and and then reinstall? What steps should I take? Thank you!
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Выбранное решение

Remove the corrupt application and replace it with a new copy from https://www.thunderbird.net/en-US/desktop/

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Все ответы (2)

дополнительные действия

Выбранное решение

Remove the corrupt application and replace it with a new copy from https://www.thunderbird.net/en-US/desktop/

дополнительные действия

CAUTION: 'If you have add-ons installed (extensions) ... take notice of which version you have installed. If it is 140.something ESR, then you want to download https://www.thunderbird.net/download/esr/

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