Hi, it sounds as though you both have separate Windows logins. Could you make sure you are using your login and not his? The reason for that is each Windows account will have its own default Firefox profile and they shouldn't cross over.

If you share the same Windows account, then it sounds as though you started up in your husband's profile. Do you have separate icons, or how do you normally keep your stuff separate?

We use different email addresses to each log into our "accounts." There is usually no overlap whatsoever. If I didn't use his separate email and associated password, I could not get into his account, and vice versa.

He does not have a Microsoft account---I am the only one who has one, I guess. In fact, I think I have more than one, but I try not to use them because I get so confused having different "addresses" with associated and different passwords.

Thanks for your input. It was all working before I attempted to update my Mozilla account---or whatever they call it. As you can tell, I am computer challenged, and having to update and change all the time just ain't my choice for having fun. My cell phone is the same. If the wind isn't blowing correctly and I am not facing the correct direction, it won't work either. I live in that section of the country that has a big hole in the map for cell phone service, so I just don't use it.

I appreciate your comments.

We use different email addresses to each log into our "accounts." There is usually no overlap whatsoever. If I didn't use his separate email and associated password, I could not get into his account, and vice versa.

The way Firefox works, your bookmarks and settings are primarily stored locally. You can copy your data to the Sync cloud by signing Firefox in to a Mozilla account. If you and he use the same local data, then everything should end up getting merged when you sign in. But it's not merged. That makes me think maybe you normally start Firefox in a different way to keep your local data separate. I'm just not sure what you have been doing up to now.

Could you take a look at the About Profiles page? If you and he have been using different Firefox profiles to keep your local data separate, this is where you would usually find them and be able to launch them independently of one another. How to:

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. (Each profile has two folders and one or more buttons. Do not use any Remove buttons!)

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Do you have any other profile(s) listed on this page? If so, you can check whether it is the one with your bookmarks by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, make a note of its name so we can help you create a personal shortcut for starting Firefox with your profile.

Any progress so far?

I am getting some assistance from my brother via long distance through TEAMVIEWER. However, TEAMVIEWER is having some issues and kicking him off after 4 minutes. What we think happened was a power bump and Firefox wasn't able to finish loading because it gives me a window that says "finish loading Firefox" but there is no avenue from that to do anything to get to where I can finish....so I am keeping your information. Once we get TV to working and he can stay on longer then 4 minutes, we may have to start from scratch and try reloading Firefox and go from there.

Thanks so much for your assistance, suggestions and directions!!!!!!!