Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Recovering Bookmarks

  • 3 ответа
  • 0 имеют эту проблему
  • 38 просмотров
  • Последний ответ от TechHorse

more options

I had a issue with my Dell laptop, when it was resolved It had deleted Firefox. They created a new one, but the bookmarks are gone. I have looked at the information on recovering Bookmarks, but still cannot recover my bookmarks.

Can I get help on this issue?

Thanks,

Riley

I had a issue with my Dell laptop, when it was resolved It had deleted Firefox. They created a new one, but the bookmarks are gone. I have looked at the information on recovering Bookmarks, but still cannot recover my bookmarks. Can I get help on this issue? Thanks, Riley

Все ответы (3)

more options

Did it delete the Firefox folder?

more options

No.

What steps do I need to take?

more options

rvcanada, if your new profile does not contain your bookmarks, then you may still be able to find them in bookmark backup files within old profile folders on your hard drive. But note that before searching you may first need to enable the viewing of hidden files and folders.

Firefox maintains these backups of bookmarks in a folder named "bookmarkbackups". So you could try searching your hard drive for folders with this name.

The backups will have names of the form "bookmarks-*.jsonlz4". So alternatively you could try searching for filenames matching this pattern instead.

The filenames should include a date, so it will be easy to tell which are the most recent backups.

If you find a suitable backup file then you can import it via the "Import and Backup" menu in the bookmarks library. See the "Restoring from backups" section here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

(But note the part "Caution: Restoring bookmarks from a backup will overwrite your current set of bookmarks with the ones in the backup file". So you may wish to note or export any pre-existing bookmarks first.)

Изменено TechHorse