You need to contact ZoneAlarm support for this issue if your trying to remove it.

''<p>ssinclair707 [[#question-1478525|said]]</p>'' <blockquote>The extension ZoneAlarm Web Secure is preventing safe downloads from web sites. I do not want this program in my version of Firefox. version of Firefox. There is no way I have found to remove this program. Please advise me how to do so. </blockquote> The Firefox web browser does not with any ZoneAlarm extensions as it was likely installed by ZoneAlarm software you have installed on your Windows 10. https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons https://support.mozilla.org/en-US/kb/cannot-remove-add-on-extension-or-theme