When viewers submit a form on our website, the incoming email usually appears as subject 'quote request' with their name as the 'correspondent'. But since 2 days ago every 'quote request' is showing the same name as 'correspondent', the name of another customer we have been emailing back and forth with. He was originally a 'quote request' from about 4 or 5 months ago. It has changed to this name on'' every'' quote request email we have on the system, even going back 12 months! I know this is not a TB problem because it has only happened on our laptop, all the quote requests are still showing correct names on TB on our PC. So, it would appear that we have inadvertently clicked on something. Any ideas what we could have done wrong and, more importantly, how we can undo it? thanks Chris