Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Yubikey USB pin prompt not popup keyboard

  • 3 ответа
  • 0 имеют эту проблему
  • 145 просмотров
  • Последний ответ от Khalid

jerry mouse
jerry mouse

I try to login to github that require passkey to login, I use my USB C yubikey, when it comes to entering pin time, the keyboard does not show up

Sorry, cant show images

I try to login to github that require passkey to login, I use my USB C yubikey, when it comes to entering pin time, the keyboard does not show up Sorry, cant show images

Все ответы (3)

Khalid
Khalid

Hey Jerry, Is this the PIN required for accessing the YubiCo Authentication App you are having trouble with?

jerry mouse
jerry mouse Задавший вопрос

Khalid said
Hey Jerry, Is this the PIN required for accessing the YubiCo Authentication App you are having trouble with?

I don't know if its required to access YubiCo Authentication App, I am oly using it as passkey in sites that enable using yubikey as passkey, its usually ask me to 1. Touch the gold disc, and 2. Prompt a PIN input for my yubikey (this part show, but keyboard not popping up, so I can't input my pin)

I forgot to mention that the browser I am using is firefox mobile on Xiaomi Note 10s on android 13

Khalid
Khalid

Hey Jerry, Thank you for your reply. I am sorry, but as I haven't managed to get my hands on a YubiKey yet, I can't help much more. I recommend contacting their support at https://support.yubico.com/hc/en-us/requests/new for Device setup and Usage. Let me know if you need anything else!