With Ctrl-Shift-a you will see the addons you have. The add on blocker should be there and then you can disable it.

I didn't see an ad blocker listed. Or maybe I didn't recognize it as one. I don't do computers well.

Hi

What level of enhanced tracking protection do you have set?

(This guide might help - https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop)

I don't know what that is. I do not know much about computers, etc.

Can you post your Troubleshooting Information or at least the Add-ons section as shown on "Help -> More Troubleshooting Information" (about:support)?

• https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox