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Gmail Stuck on Loading

  • 10 ответов
  • 0 имеют эту проблему
  • 61 просмотр
  • Последний ответ от peter.nanasca

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Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.

Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.

Все ответы (10)

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Hi

What is the make and model number of your Android device?

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To help us to look into this further, please can you type about:support in the address bar and select the Copy raw data to clipboard button at the top of the page (you may need to zoom in to see that button). Please can you then paste the results in a reply to this thread.

If possible could you also install Firefox for Android Nightly from the Google Play store (it will not alter the data stored in the Release version - that will stay there). Type about:config into the address bar and search for the gfx.webrender.software preference. Use the controls to change that to true and try the website you were trying to use before again. Does this is now work?

WARNING from the moderator team: Changing Firefox preferences from the about:config page can sometimes break Firefox or cause strange behavior. You should only do this if you know what you're doing. Please read Firefox Advanced Customization and Configuration Options to learn more.

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         "log": [
           {
             "type": "default",
             "status": "available"
           }
         ]
       },
       {
         "name": "VP9_HW_DECODE",
         "description": "VP9 hardware decoding",
         "status": "available",
         "log": [
           {
             "type": "default",
             "status": "available"
           }
         ]
       },
       {
         "name": "BACKDROP_FILTER",
         "description": "Backdrop filter",
         "status": "available",
         "log": [
           {
             "type": "default",
             "status": "available"
           }
         ]
       },
       {
         "name": "CANVAS_RENDERER_THREAD",
         "description": "canvas renderer thread",
         "status": "available",
         "log": [
           {
             "type": "default",
             "status": "available"
           }
         ]
       },
       {
         "name": "ACCELERATED_CANVAS2D",
         "description": "Accelerated Canvas2D",
         "status": "available",
         "log": [
           {
             "type": "default",
             "status": "available"
           }
         ]
       }
     ],
     "fallbacks": []
   },
   "crashGuards": [],
   "webgpuDefaultAdapter": {
     "navigator.gpu": null
   },
   "webgpuFallbackAdapter": {
     "navigator.gpu": null
   }
 },
 "addons": [
   {
     "name": "Mozilla Android Components - Ads Telemetry",
     "type": "extension",
     "version": "115.2.20230710.220045",
     "isActive": true,
     "id": "ads@mozac.org"
   },
   {
     "name": "Mozilla Android Components - Browser Icons",
     "type": "extension",
     "version": "115.2.20230710.220034",
     "isActive": true,
     "id": "icons@mozac.org"
   },
   {
     "name": "Mozilla Android Components - Firefox Accounts WebChannel",
     "type": "extension",
     "version": "115.2.20230710.220040",
     "isActive": true,
     "id": "fxa@mozac.org"
   },
   {
     "name": "Mozilla Android Components - ReaderView",
     "type": "extension",
     "version": "115.2.20230710.220044",
     "isActive": true,
     "id": "readerview@mozac.org"
   },
   {
     "name": "Mozilla Android Components - Search Telemetry",
     "type": "extension",
     "version": "115.2.20230710.220045",
     "isActive": true,
     "id": "cookies@mozac.org"
   },
   {
     "name": "Mozilla Android Components - Web Compatibility Interventions",
     "type": "extension",
     "version": "115.0.0",
     "isActive": true,
     "id": "webcompat@mozilla.org"
   },
   {
     "name": "uBlock Origin",
     "type": "extension",
     "version": "1.50.0",
     "isActive": true,
     "id": "uBlock0@raymondhill.net"
   }
 ],
 "features": [],
 "processes": {
   "remoteTypes": {
     "gpu": 1,
     "web": 1
   },
   "maxWebContentProcesses": 2
 }

}

more options

Changing the gfx.webrender.software to True did not fix the issue.

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The latest nightly seems to fix the problem. I will update again after a few days observation

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Just to update. Problem still persist. Loading from inbox to all mail or vice versa still does not load next emails

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Turning off the Scroll to Hide Toolbar seems to be the workaround. Can you please look onto this? I dont know if this is app or OS related but on my other phone with same version of firefox does not behave like this.