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Crash repeatedly last three versions

  • 3 ответа
  • 2 имеют эту проблему
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  • Последний ответ от s.sandison

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When trying to put a video in full screen regardless of the website, at least 50% of the time, Firefox immediately minimises, and the formatting when I open Firefox again is in large and screwed up. Don't ask me to update my phone I have a Google Pixel 7 Pro, and this has been the last three updates of Firefox that have caused the problem in the first place It never happened before that.

When trying to put a video in full screen regardless of the website, at least 50% of the time, Firefox immediately minimises, and the formatting when I open Firefox again is in large and screwed up. Don't ask me to update my phone I have a Google Pixel 7 Pro, and this has been the last three updates of Firefox that have caused the problem in the first place It never happened before that.

Все ответы (3)

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dw said

When trying to put a video in full screen regardless of the website, at least 50% of the time, Firefox immediately minimises, and the formatting when I open Firefox again is screwed up. Don't ask me to update my phone have a Google Pixel 7 Pro, and this has been the last three updates of Firefox that have caused the problem in the first place It never happened before that.
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Hi

I am sorry to hear that Firefox for Android is crashing. I hope that we can help resolve this for you. Before following the steps below, please make sure that you have updated both your Android device and Firefox for Android to the latest versions available.

As a first step, close down many of the tabs that you have open to as few as possible. Does this help reduce the incidence of a crash?

If this does not resolve the issue, open the Android Settings app, select Applications then find Firefox in the list. In the section headed "Storage", selct the option to clear the cache (do not clear data!). Does this help?

Failing that, our developers will need to look into this in more detail with some logs from inside your copy of Firefox for Android. Type about:crashes in the address bar which will display information about recent crashes. If you select the most recent "Socorro" link, a crash report will open in a new tab. If you could copy and paste the address of the page that opens into a reply to this thread, we will be able to look into this further for you.

I hope that this helps.

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Also having the same issue, pixel 7, used to have a S10, had zero problems with Firefox but on that, but am actually looking at moving away from it nowbonto another browser, also have an A52 as a work phone and am having issues with the password manager on that.

Here is the last crash report that shows the error.

https://crash-stats.mozilla.org/report/index/d83d641e-43e8-4db1-8111-fdb5a0230702

Please help, I have done the above steps...