You have to navigate to a place where you can save the picture and give it a name, and FIND IT AGAIN. Then back in the Support window, you type a message and use the Add Images - Browse button and it will open a window in your computer where you can find and select the picture you saved.

If you're ok with the way things are, don't worry about the picture.

If you want something else in Thunderbird, c'mon back and tell me what it is.

If you don't really need the picture, let's stop now. I don't remember how I got it to Desktop last night. I have everything I had before this all happened and I just want to thank you from the bottom of my heart for your kindness and patience You've taken me to territories I've never been to and hope to never need to be again. I'm sending you a BIG HUG and sincere thanks, Dan. Kathy

You are so very welcome. It was a pleasure working with you. I haven't enjoyed a helping experience so much in weeks. You're a fine student.

Have a great week, and may your troubles with Thunderbird (and your computer) be at an end. Don't hit any more "wrong buttons." Okay?

BTW, I'm 82 years and five months old. Born January, 1941. I'm looking forward to some more good years, as I hope you are.

Take Care.

Dan