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Large (file size > 14 MB) PDFs display as blank pages in Firefox 111

  • 11 ответов
  • 0 имеют эту проблему
  • 24 просмотра
  • Последний ответ от mcdowell7

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Large PDFs previously displayed correctly. Any suggestions? Note: downloading the same PDF and viewing with Acrobat works just fine.

Large PDFs previously displayed correctly. Any suggestions? Note: downloading the same PDF and viewing with Acrobat works just fine.
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Выбранное решение

Thanks. I guess I'll need to try to reduce some file sizes. That'll make for faster load times, anyway.

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Все ответы (11)

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Can you link this exemplary PDF?

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By changing Firefox setting to "open PDF with Acrobat," I am able to display large PDF files. However, I can't expect users of our Agency website to have Acrobat installed or to have to modify their Firefox browser settings just to accomodate our website's needs.

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That PDF opens fine for me, but it takes quite some time (over one minute) to render the file and display it at an acceptable resolution (I see a spinning loader in the page selector if I zoom out from the actual size).

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Unfortunately, the attached image "cor-el" included is not correctly rendering the original file. I have been able to duplicate the blank display on a significantly faster computer with enhanced graphics capabilities. I've attached a screen shot of how the file is actually supposed to display and did in previous versions of Firefox.

Изменено mcdowell7

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He has a dark theme, and for me it opens after a minute exactly like on your screen.

Are you able to test it in the Nightly version? https://www.mozilla.org/en-US/firefox/all/#product-desktop-nightly

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Installed Nightly and double-checked settings to "display PDF in Firefox." Attempted to load example file - long load time but did get correctly rendered image. For comparison, changed display setting in Firefox 111 back to "display PDF in Firefox." Attempted to load example - long load time then blank image as reported initially.

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It must have been a bug in 111, then. In this situation we can't do much about it, as it is fixed in 113.

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How long before v. 113 is released as "official" Firefox? I'm resisting having to resize all of our website entries to allow users with Firefox 111 to view them correctly.

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It's 10 days to 112 plus 4 weeks to 113.

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Выбранное решение

Thanks. I guess I'll need to try to reduce some file sizes. That'll make for faster load times, anyway.