Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Mozilla VPN Upgrade Failed

  • 3 ответа
  • 0 имеют эту проблему
  • 7 просмотров
  • Последний ответ от James

Mark iPhone
Mark iPhone
more options

Tried updating to latest version. The msi installer ran quite a ways, removed my previous version, but then stopped with this error: "Service 'Mozilla VPN (broker)' (MozillaVPNBroker) could no be installed. Verify that you have sufficient privileges to install system services."

Now VPN doesn't launch, because the updater removed the existing version. How do I get past this?

Mark P

Tried updating to latest version. The msi installer ran quite a ways, removed my previous version, but then stopped with this error: "Service 'Mozilla VPN (broker)' (MozillaVPNBroker) could no be installed. Verify that you have sufficient privileges to install system services." Now VPN doesn't launch, because the updater removed the existing version. How do I get past this? Mark P

Все ответы (3)

Mark iPhone
Mark iPhone Задавший вопрос
more options

Don't know why my avatar label is "Mark iPhone". This is on a Windows 10 laptop.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

James
James
  • Top 25 Contributor
  • Moderator
more options

Mark iPhone said
Don't know why my avatar label is "Mark iPhone".

This is a name you entered in the Display name box for your account here. https://support.mozilla.org/en-US/users/edit

Изменено James