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no sync data (bookmarks only) received.

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  • 1 имеет эту проблему
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  • Последний ответ от planidu

planidu
planidu

check for the bug. Iremoved a duplicate logon, restart firefox, login, sync only bookmarks, no error msg, but ALSO NO SYNC DATA received. ???

check for the bug. Iremoved a duplicate logon, restart firefox, login, sync only bookmarks, no error msg, but ALSO NO SYNC DATA received. ???

Все ответы (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

planidu
planidu Задавший вопрос

hello Paul, this method did not work (I tried it already before opening this ticket). Now, I tried to re-connect from scratch with PC, firefox logged in, QR-code on screen, then scan with handy firefox, something started then raised "Fehler 500: Oje, etwas ist schiefgegangen. Wir wurden darüber informiert und arbeiten an einer Lösung." it says you have been informed about the crash already, so waiting for your solution. thanks, Guido