Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Firefox 98.0.1 (64bit) using more than 8GB of memory and freezes internet

  • 7 ответов
  • 1 имеет эту проблему
  • 25 просмотров
  • Последний ответ от Terry

more options

Firefox is becoming more and more buggy and more unstable using more than 8Gb of ram in either the apps processes or if not there then in the background processes and when you look into the firefox task manager it reports it is using no more than maybe 100 MB of ram the only way to stop it is to close the one process that is using all the memory. when i investigate using the about:memory function it tries to tell me that it is an extension using the memory but if i disable the 2 extensions i use and reload the measure memory it still is using exactly the same amount of memory. is there any sort of fix for this because i am getting sick of having to have the windows task manager open to close the rogue process every time i use my browser

Firefox is becoming more and more buggy and more unstable using more than 8Gb of ram in either the apps processes or if not there then in the background processes and when you look into the firefox task manager it reports it is using no more than maybe 100 MB of ram the only way to stop it is to close the one process that is using all the memory. when i investigate using the about:memory function it tries to tell me that it is an extension using the memory but if i disable the 2 extensions i use and reload the measure memory it still is using exactly the same amount of memory. is there any sort of fix for this because i am getting sick of having to have the windows task manager open to close the rogue process every time i use my browser

Все ответы (7)

more options

I have been grappling with the same issue for several months and now find only a few sites are responsible. The article linked below may help.

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources

more options

Trouble with what you suggested is what i have already tried, also i have found it is totally random which websites cause the issue sometimes i can just have a single tab open watching a video and other times i can have 20 tabs open and no issue. As i run 32gigs of ram Firefox using 8 to 9 shouldn't be an issue but when the problem occurs it freezes my internet and nothing loads even Firefoxes own troubleshooting tools will not load and nothing i can locate even points me in the right direction. Firefox seems to have been having the same issue or a similar one since version 77 you would think that it would have been fixed by now.

more options

To me this would indicate a corrupt install or update of FireFox. And the only real way to fix this is uninstall it completely and reinstall FireFox again to fix this corrupted install. So if you don't have or have Addons you need to write them down and then when you wipe clean and delete the Mozilla folder and then reinstall FireFox and test if working then you can slowly reinstall your Addons back and hope this problem is clean out.

more options

I keep the following open in a tab all the time and use the buttons to do collections and minimize memory use. I sometimes have to use the last more than once. about:memory?verbose

more options

My problem is this everything you have suggested has been done or tried to no avail, coming here and posting the question has been a last resort because i have tried everything that has been suggested so far and a lot more as well. An interesting point now is that since i have posted this question the problem hasn't reoccurred up to this point when it was happening every time i used Firefox which is multiple times a day, i wonder why that might be?

Изменено whiteshark68

more options

Try the steps in this post to see if it helps. https://support.mozilla.org/en-US/questions/1360041

more options

whiteshark68 said

My problem is this everything you have suggested has been done or tried to no avail, coming here and posting the question has been a last resort because i have tried everything that has been suggested so far and a lot more as well. An interesting point now is that since i have posted this question the problem hasn't reoccurred up to this point when it was happening every time i used Firefox which is multiple times a day, i wonder why that might be?

I have good days also. Others report random issues. It's a baffling problem.