Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

My account has been locked, because the verification mail was returned

  • 2 ответа
  • 1 имеет эту проблему
  • 54 просмотра
  • Последний ответ от Paul

Hello!

I am trying to setup my new phone and one of the first thing is to have Firefox Lockwise ready to access paswords.

The problems came when I logged in. I introduced my mail and password without problems and Lockwise said that sent a verification mail that never arrived. After some attempts Lockwise said that my account was locked because the confirmation mail was returned.

I can ensure that mail address is ok. Probably yesterday Google experiences some virus attack and the email service was unavailable.

Having said that, could you please unlock my account?? I really need it.

Thank you for your work!

Hello! I am trying to setup my new phone and one of the first thing is to have Firefox Lockwise ready to access paswords. The problems came when I logged in. I introduced my mail and password without problems and Lockwise said that sent a verification mail that never arrived. After some attempts Lockwise said that my account was locked because the confirmation mail was returned. I can ensure that mail address is ok. Probably yesterday Google experiences some virus attack and the email service was unavailable. Having said that, could you please unlock my account?? I really need it. Thank you for your work!

Все ответы (2)

Account unlocked!

Thanks!

No problem, glad we could help.