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does not work on mobile network

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  • 1 имеет эту проблему
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  • Последний ответ от Seburo

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I'm using samsung galaxy note 10. mostly i use internet on wifi but when i use 5g network firefox cannot connect internet. other browsers do

here is the screenshot (cannot connect in korean)

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Try clearing the cache and cookies in Firefox

Follow these steps, and then reload the web page that is giving you trouble.
Click the Catalog 57 library icon button, choose History, and select Clear Recent History ....
In the Time range to clean drop-down menu: select All.
Under the drop-down menu, select both Cookies and Cache.
Click Clean Now.
If clearing Firefox's cache and cookies doesn't work, this is probably a sign that the problem is caused by the website itself.  In that case, you just have to wait for it to be fixed.  On large sites like Twitter or Facebook it will only take a few minutes.
If you don't see any of the above errors, check to see if any of the problems listed below describe what is happening to you:
The website loads but does not work properly
If the website does not look good or does not work as it should, you can consult the following articles:
https://support.mozilla.org/es/kb/firefox-no-termina-nunca-de-cargar-determinadas-pa

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clearing cache and cookies and some other things doesn't work for me. but after reboot my phone it is fixed. maybe it was a temporary bug.

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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

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