X
Нажмите здесь, чтобы перейти на мобильную версию сайта.

Форум поддержки

my new version (70.01) will not sync with version 66.03 so I can't access my stored data.

Размещено

I just downloaded 70.01 on my macbook air, but it won't sync the data held on 66.03

I just downloaded 70.01 on my macbook air, but it won't sync the data held on 66.03
Цитата

Дополнительные сведения о системе

Установленные плагины

  • Shockwave Flash 32.0 r0

Приложение

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:70.0) Gecko/20100101 Firefox/70.0

Дополнительная информация

jscher2000
  • Top 10 Contributor
8788 решений 71869 ответов
Размещено

Hi jayalison9, I'm sorry to hear about this problem.

Do you get a specific error message from Firefox that would help shed light on the cause of the problem?

Do you still have physical access to your installation of Firefox 66, or more specifically, to your profile folder containing your bookmarks, logins, and other data?

More info about the profile folder (hidden under Application Support):

Hi jayalison9, I'm sorry to hear about this problem. Do you get a specific error message from Firefox that would help shed light on the cause of the problem? Do you still have physical access to your installation of Firefox 66, or more specifically, to your profile folder containing your bookmarks, logins, and other data? More info about the profile folder (hidden under Application Support): * [[Profiles - Where Firefox stores your bookmarks, passwords and other user data]] * [[Recovering important data from an old profile]]
Помогла ли вам это?
Цитата
cor-el
  • Top 10 Contributor
  • Moderator
17571 решений 158915 ответов
Размещено

On Mac you may have Time Machine backups available that you can check.

  • ~/Library/Application Support/Firefox/Profiles/<profile>/

In Mac OS X v10.7 and later, the "~/Library" folder in the Home directory is a hidden folder.

On Mac you may have Time Machine backups available that you can check. *~/Library/Application Support/Firefox/Profiles/&lt;profile&gt;/ In Mac OS X v10.7 and later, the "~/Library" folder in the Home directory is a hidden folder. *http://kb.mozillazine.org/Show_hidden_files_and_folders#Mac_OS_X
Помогла ли вам это?
Цитата
the-edmeister
  • Top 25 Contributor
  • Moderator
5411 решений 40297 ответов
Размещено

jayalison9 said

... but it won't sync the data held on 66.03

When Firefox connects to Sync (on both new and existing devices) it sends data to and receives data from the Sync server, there is no direct connection to other existing devices connected to the Sync account / Firefox Account.

''jayalison9 [[#question-1273078|said]]'' <blockquote> ... but it won't sync the data held on 66.03 </blockquote> When Firefox connects to Sync ''(on both new and existing devices)'' it sends data to and receives data from the Sync server, there is no direct connection to other existing devices connected to the Sync account / Firefox Account.
Помогла ли вам это?
Цитата
Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.