X
Нажмите здесь, чтобы перейти на мобильную версию сайта.

Форум поддержки

Can't view / download pdf files with Firefox on Android

Размещено

I cannot view or download pdf files in Firefox on my android phone. A brief message appears saying the file has an invalid format. I have Adobe pdf reader installed on my phone, and Chrome browser opens them without any issue. Thanks for any advice

I cannot view or download pdf files in Firefox on my android phone. A brief message appears saying the file has an invalid format. I have Adobe pdf reader installed on my phone, and Chrome browser opens them without any issue. Thanks for any advice
Цитата

Дополнительные сведения о системе

Приложение

  • User Agent: Mozilla/5.0 (Android 9; Mobile; rv:68.0) Gecko/68.0 Firefox/68.0

Дополнительная информация

jscher2000
  • Top 10 Contributor
8692 решений 71047 ответов
Размещено

Hi paolovalli, if you check the Downloads list in Firefox using

menu button > Tools > Downloads

does the file have the expected .pdf file extension on the end of the name?

Or does the file never download at all?

Hi paolovalli, if you check the Downloads list in Firefox using menu button > Tools > Downloads does the file have the expected .pdf file extension on the end of the name? Or does the file never download at all?
Помогла ли вам это?
Цитата

Задавший вопрос

Hi jscher The files are. jpg files Firefox simply doesn't open them or download them "the file has an invalid format" This only happens on my android phone, the files open fine on my pc running FF.

Hi jscher The files are. jpg files Firefox simply doesn't open them or download them "the file has an invalid format" This only happens on my android phone, the files open fine on my pc running FF.
Помогла ли вам это?
Цитата
jscher2000
  • Top 10 Contributor
8692 решений 71047 ответов
Размещено

If a PDF file is being saved with a .jpg extension then it probably will be launched in the wrong application and be considered a corrupt image. I don't know why the extension isn't .pdf for those. Does this occur on all sites or only on particular sites?

If a PDF file is being saved with a .jpg extension then it probably will be launched in the wrong application and be considered a corrupt image. I don't know why the extension isn't .pdf for those. Does this occur on all sites or only on particular sites?
Помогла ли вам это?
Цитата

Задавший вопрос

It happens on any website where I need to view pdf files from. Bank, credit cards, even my e-pay slips. All pdf files, which chrome has no isuue opening. I'm beginning to think that a complete reinstall is the only solution. Thank for looking into this btw.

It happens on any website where I need to view pdf files from. Bank, credit cards, even my e-pay slips. All pdf files, which chrome has no isuue opening. I'm beginning to think that a complete reinstall is the only solution. Thank for looking into this btw.
Помогла ли вам это?
Цитата
Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.