Firefox won't start - can not find profile. Continually happens after applying 'fix' from support site.
I am using a Windows 10 OS and it appears that all the 'Missing Profile' Q&A items on your site are for Windows 8.
Every time I start Firefox, the application gives me the error that it is missing the profile. I can got to the windows start menu, type Firefox.exe -p edit the profile (delete, rename, or create a new one) then 're-start' Firefox which seems to work temporarily. As soon as I close the application and try to start it again, I get the same error.
I have already read the previous responses to edit the firefox profile.ini file... but I can not find that file via the %APPDATA%\Mozilla\Firefox path. I am not sure if this is a Windows 10 problem or not. My machine has Firefox application files stored in the 'Program Files (x86)\Mozilla FireFox\'
I have looked at all the subfolders and file and can not find a profile.ini file to edit....
How can I get this problem resolved?
Выбранное решение
Hi bboardman, the articles are directing you to your User folder, not the Program Files folder.
The shortcut should work if you paste it into the address bar of Windows Explorer or submit it through the system search box:
%APPDATA%\Mozilla\Firefox
It should expand to:
C:\Users\username\AppData\Roaming\Mozilla\Firefox
Since AppData is a hidden folder, to navigate to your profile folder in Windows Explorer, you may need to set Windows to show hidden files and folders. See: http://windows.microsoft.com/en-us/windows/show-hidden-files (hopefully applicable to Windows 10)
In the Firefox folder, you're looking for a file named Profiles.ini
By default, Windows hides the .ini extension, so you might set Windows to show all file extensions, too. http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions
Does that make sense of the articles you were following?
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Выбранное решение
Hi bboardman, the articles are directing you to your User folder, not the Program Files folder.
The shortcut should work if you paste it into the address bar of Windows Explorer or submit it through the system search box:
%APPDATA%\Mozilla\Firefox
It should expand to:
C:\Users\username\AppData\Roaming\Mozilla\Firefox
Since AppData is a hidden folder, to navigate to your profile folder in Windows Explorer, you may need to set Windows to show hidden files and folders. See: http://windows.microsoft.com/en-us/windows/show-hidden-files (hopefully applicable to Windows 10)
In the Firefox folder, you're looking for a file named Profiles.ini
By default, Windows hides the .ini extension, so you might set Windows to show all file extensions, too. http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions
Does that make sense of the articles you were following?
The profiles.ini should be there because otherwise Firefox would create a new default profile. This message always indicates that there is a profiles.ini file, but the profile list in the profiles.ini as Default=1 is missing. A possible cause can be a reset that partially failed. Make sure that your security software isn't interfering and protecting the profiles.ini file against modifications.
You can use one of these to make Firefox create a new default profile or recover an existing profile:
- delete the profiles.ini file to make Firefox create a new (default) profile
- use the Profile Manager to create a new profile
If you still have an existing profile then click "Choose Folder" in the Profile Manager and browse to the location of a lost profile to recover this profile
https://support.mozilla.org/kb/Managing+profiles