Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

why can't I select "junk" when I receive a new e-mail. The "junk" icon only comes up for personal e-mails, not spa, e-mails?

  • 1 ответ
  • 1 имеет эту проблему
  • 17 просмотров
  • Последний ответ от Matt

more options

when in Thunderbird the "junk" icon is not visible when I receive a spam e-mail, only the not junk icon shows. It only shows up for personal e-mails. How can I "train" Thunderbird what is or is not a junk e-mail?

I have created a "block list" for message filtering, but when I use the directions for filtering additional messages by using the tools menu, there is no + button key in the filter block that adds the new address to the field.

when in Thunderbird the "junk" icon is not visible when I receive a spam e-mail, only the not junk icon shows. It only shows up for personal e-mails. How can I "train" Thunderbird what is or is not a junk e-mail? I have created a "block list" for message filtering, but when I use the directions for filtering additional messages by using the tools menu, there is no + button key in the filter block that adds the new address to the field.

Все ответы (1)

more options

That icon is a toggle, click it to make it junk. The training as good involves marking good messages in your junk folder. It is said it takes about 50 of each to get things on track.

I see plus signs there, don't you have them?