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Firefox crashes

  • 12 ответов
  • 4 имеют эту проблему
  • 12 просмотров
  • Последний ответ от John99

дополнительные действия

Firefox 48.0.1 crashes when I click on an Internet Shortcut for Facebook and Meraki Dashboard. I can open Facebook and it doesn't crash when I am in Firefox and enter facebook.com in the address bar. ONly from a shortcut.

I have 24GBRAM on Windows 10 Pro. All other URL's seem fine. I have disabled hardware acceleration, updated Flash Player, tried safe mode but nothing helps.

Firefox 48.0.1 crashes when I click on an Internet Shortcut for Facebook and Meraki Dashboard. I can open Facebook and it doesn't crash when I am in Firefox and enter facebook.com in the address bar. ONly from a shortcut. I have 24GBRAM on Windows 10 Pro. All other URL's seem fine. I have disabled hardware acceleration, updated Flash Player, tried safe mode but nothing helps.

Выбранное решение

Все ответы (12)

дополнительные действия

Can you explain what Meraki is in relation to this problem.

дополнительные действия

The only relation is that Firefox crashes when I go to Meraki from a shortcut. The particular Meraki page lists all AP's that I have installed for a client.

дополнительные действия

Whatever Meraki is it may be a fault with that.

As for facebook being ok when typed in but not from a shortcut then possibly something is wrong with the shortcut or bookmark used. Shortcuts can be corupted or may include additional parameters which may not be current. Often a shorcut's properties may be discovered from right click options and examining its properties.

Just make a new simple shortcut that is facebook.com


Forum Note - info downthread

  • Crash report bp-b0c63dfb-edcb-4125-8a76-9cf232160822
  • Crash Signature: AppendCSPFromHeader
  • Bug 1273364 RESOLVED FIXED Crash in AppendCSPFromHeader due to null csp

Изменено John99

дополнительные действия

Thanks for the suggestion. I have tried that already and it still crashes. I don't have this issue with Chrome or IE so there must be something about the 2 pages that crash that FF doesn't like. Very frustrating because if I go to these pages from an email link, everything is fine. It's the shortcut that for some reason is a problem.

Изменено roban

дополнительные действия

could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

дополнительные действия

Thank you:

b0c63dfb-edcb-4125-8a76-9cf232160822 bfcc8e14-1ab0-4d8b-85b8-810ec2160821 61e9f48f-640e-4244-bedb-7ded12160821 473cee65-588e-4e03-80d4-946322160819 473cee65-588e-4e03-80d4-946322160819

дополнительные действия

thanks, it looks like this bug is going to be fixed again in firefox 49, whichyou can try as beta atm: https://www.mozilla.org/firefox/channel/#beta

дополнительные действия

Wow. Thank you very much. At least it's not my config. I'll download the beta and post my findings.

дополнительные действия

Yes, that fixed it. I am very much appreciative of your advice and help.

дополнительные действия

Выбранное решение

great :))

дополнительные действия

Using 49.0b7 version which solved the Facebook page issue. So, now a blank tab opens along with the FB page. Any idea how to not have this happen? I have reset FF to no avail.

дополнительные действия

Hi again roban, It is probably best to open a separate new question about that problem, but post back here once you have one so in order that we may follow and find it.

Please give full details of what you do that results in this problem being seen.