Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Sync sign up is telling me cookies are disabled

  • 2 ответа
  • 7 имеют эту проблему
  • 1 просмотр
  • Последний ответ от cor-el

more options

I'm trying to get Sync to work and can't get past the "Welcome to Sync" page. It says my cookies are disabled even though I've cleared them all and they are enabled. How do I fix this?

I'm trying to get Sync to work and can't get past the "Welcome to Sync" page. It says my cookies are disabled even though I've cleared them all and they are enabled. How do I fix this?

Выбранное решение

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.


You can also check if DOM Storage is enabled.

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

more options

Выбранное решение

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.


You can also check if DOM Storage is enabled.

more options

What are the cookie settings?

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"

Make sure to allow cookies for the accounts.firefox.com domain.