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Mozilla thinks I'm running v6 - I'm actually running v25. Why?

isne

Your site thinks my version of FF is out of date and that I'm using Windows7.

I am not.

I'm running FF v 25.0 on Mac OS 10.6.8

(Netalyrz also thinks I'm running FF6 on Windows. Your troubleshooter also thinks I'm running FF6 on Windows.)

'About Firefox' shows v 25.0

Your site thinks my version of FF is out of date and that I'm using Windows7. I am not. I'm running FF v 25.0 on Mac OS 10.6.8 (Netalyrz also thinks I'm running FF6 on Windows. Your troubleshooter also thinks I'm running FF6 on Windows.) 'About Firefox' shows v 25.0
Citește răspunsul în context

Soluție aleasă

Resetting all the ".useragent." prefs in this support article - https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible - will fix that OS related pref.

Toate răspunsurile (6)

Does using whats said in the How to reset the default user agent on Firefox article?

Note that you have a general.useragent.override pref that identifies you as Firefox/6.0:

  • Mozilla/5.0 (Windows NT 6.1; rv:6.0) Gecko/20100101 Firefox/6.0

You need to reset that pref mentioned by cor-el above.

SEE: http://kb.mozillazine.org/Resetting_preferences#Resetting_preferences_in_about:config

Thanks for your reply. Before I do anything - This is showing my OS as Windows7. I am actually using Mac OSX v10.6.8

Does this mean that the problem is more than a Firefox config issue?

Soluție aleasă

Resetting all the ".useragent." prefs in this support article - https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible - will fix that OS related pref.

Thankyou to all who replied.

You were all quite right and the last post fixed the problem.

(I wonder how the config came to think I was running Windows7 when it was actually an iMac??!!)