Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe
Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.
Arhivate

my firefox wont open right

Firefox Depanare
cor-el replied acum 13 ani
autumndechantal
autumndechantal

when i click on my firefox icon to open it, it doesnt pop up but it shows that the window is open and when i click on the page i can see it come up but it goes to the side of my screen where i cant see it. basically it opens and says its open but i cant pull up the screen it just doesnt come up. i didnt download or update it recently and it worked last night now it doesnt. also internet explorer works just fine only firefox has a problem

when i click on my firefox icon to open it, it doesnt pop up but it shows that the window is open and when i click on the page i can see it come up but it goes to the side of my screen where i cant see it. basically it opens and says its open but i cant pull up the screen it just doesnt come up. i didnt download or update it recently and it worked last night now it doesnt. also internet explorer works just fine only firefox has a problem

Toate răspunsurile (2)

iamjayakumars
iamjayakumars

Delete your Old Profile and Create New profile..

  • Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
  • In that text field, enter %APPDATA% and press Enter. An explorer window should open.
  • From that explorer window, right click on the "Mozilla Folder" click "Rename", and rename the folder to "Mozilla.Old". Hang onto this folder, it will be important later.
  • Reopen Firefox. It should create a new Mozilla Folder with a new profile in it.
  • Now read Recovering important data from an old profile and transfer your data from your old profile (the mozilla.old folder) to your new one.


https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

cor-el
cor-el
  • Moderator

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: