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Renewed Norton 360 today and my Norton toolbar is now not working, in Extensions in says it's incompatable but it worked yesterday

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  • Ultimul răspuns dat de hoarsefly

hoarsefly
hoarsefly

I renewed my Norton 360 subscription this morning. Since doing so my Norton toolbar is missing. When I look in my Extensions it's disabled and says Norton Toolbar is incompatable with Firefox 14.0.1. I don't understand this as the toolbar was working yesterday

I renewed my Norton 360 subscription this morning. Since doing so my Norton toolbar is missing. When I look in my Extensions it's disabled and says Norton Toolbar is incompatable with Firefox 14.0.1. I don't understand this as the toolbar was working yesterday

Toate răspunsurile (2)

cor-el
cor-el
  • Moderator

Did you try to do an update check for a compatibility update?

hoarsefly
hoarsefly Deținătorul întrebării

Hi cor-el, yes did that but it didn't work. I've just found the answer here though

http://example.com https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20100720113635EN_EndUserProfile_en_us&product=home&pvid=f-home&version=1&lg=english&ct=us