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I have a problem with Hotmail

  • 4 răspunsuri
  • 2 au această problemă
  • 21 de vizualizări
  • Ultimul răspuns dat de graham

graham
graham
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I use Firefox and Internet Explorer as browsers.

My email account is hotmail, when I use Internet Expl Hotmail operates normally, on using Firefox I am unable to access page 2 of my hotmail inbox, there should be arrows next to Go To which are not present.

Any suggestions?

I use Firefox and Internet Explorer as browsers. My email account is hotmail, when I use Internet Expl Hotmail operates normally, on using Firefox I am unable to access page 2 of my hotmail inbox, there should be arrows next to Go To which are not present. Any suggestions?

Toate răspunsurile (4)

cor-el
cor-el
  • Moderator
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

graham
graham Deținătorul întrebării
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Thanks for taking the trouble of replying to my query.

I've tried everything suggested, the only thing that didn't work for me was the point about cookies, when I went into Tools it didn't say "Show cookies"

I have checked the hotmail inbox and the problem remains, I am running Windows XP.

Graham

cor-el
cor-el
  • Moderator
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Use this to see all history and cookie settings:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
graham
graham Deținătorul întrebării
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Thanks for the suggestion. I have done that, no change yet, do I still need to restart in safe mode ?