Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe

Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Why are my E mail contacts not consistent? Telus advises that it may be a firefox problem.

  • 1 răspuns
  • 2 au această problemă
  • 14 vizualizări
  • Ultimul răspuns dat de cor-el

wkozak
wkozak
mai multe opțiuni

This problem is being investigated by Telus. My first concern is the loss of E mail contacts. Telus advises that they show up at their office but they do not show up on my E mail accessed thru Firefox. Also, while using E mail I have to re enter my user name and password every 3-5 minutes. I have been in communication with the Telus Technical people and they are investigating the issue; however one of their advisors suggested I contact you. The phone number they gave me, 888-586-4539 does not work from my area. 403-293-6291. Please advise.

This problem is being investigated by Telus. My first concern is the loss of E mail contacts. Telus advises that they show up at their office but they do not show up on my E mail accessed thru Firefox. Also, while using E mail I have to re enter my user name and password every 3-5 minutes. I have been in communication with the Telus Technical people and they are investigating the issue; however one of their advisors suggested I contact you. The phone number they gave me, 888-586-4539 does not work from my area. 403-293-6291. Please advise.

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
mai multe opțiuni

"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems