Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe
Deschis

Amazon A to Z login and passkey are not working correctly in Firefox for Android.

Hayad Asad

Hello, I am using Firefox for Android to log in to my Amazon A to Z account. Amazon recommended using Firefox as my default browser after a Chrome update. However, I am having problems with the passkey/login. I have also received an error saying that the identity does not match, and I previously reached the maximum number of passkeys. Could you please help me check whether Firefox for Android supports Amazon A to Z passkey login correctly and tell me what settings I should check?

Hello, I am using Firefox for Android to log in to my Amazon A to Z account. Amazon recommended using Firefox as my default browser after a Chrome update. However, I am having problems with the passkey/login. I have also received an error saying that the identity does not match, and I previously reached the maximum number of passkeys. Could you please help me check whether Firefox for Android supports Amazon A to Z passkey login correctly and tell me what settings I should check?

Toate răspunsurile (3)

Hello, I am using Firefox for Android to log in to Amazon A to Z. Amazon recommended Firefox after a Chrome update. However, my passkey/login is not working. I received an “identity does not match” error, and I also previously reached the maximum number of passkeys. Could you please tell me which Firefox settings I should check to fix this issue?

Hello, I am using Firefox for Android to log in to Amazon A to Z. Amazon recommended Firefox after a Chrome update. However, my passkey/login is not working. I received an “identity does not match” error, and I also previously reached the maximum number of passkeys. Could you please tell me which Firefox settings I should check to fix this issue?

Hi

Do you have any add-ons installed in Firefox for Android?

What level of Enhanced Tracking Protection do you have set?

Adresează o întrebare

Trebuie să intri în cont ca să răspunzi la o postare. Te rugăm să adresezi o întrebare nouă dacă nu ai încă un cont.